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The role involves assisting in the design, build, and implementation of conversational AI solutions like AI Agents within IVR, Speech Analytics, and Quality Management tools. This includes gathering functional requirements, translating business needs into actionable specifications, and analyzing AI performance metrics to recommend improvements.

The People Operations Analyst is responsible for managing employee-lifecycle data and supporting HR processes. This includes onboarding, offboarding, and addressing employee inquiries related to HR programs.

This role serves as the chief architect of the employee value proposition, reporting to the Chief People Officer to lead the strategic design, implementation, and administration of global compensation, benefits, and recognition programs. The director will ensure reward systems are competitive, equitable, and data-driven to attract and retain top talent.

This role supports Quality Analysts by monitoring performance, preparing detailed reports on KPIs, and ensuring effective task tracking to enhance overall quality standards and departmental organization. Key duties include conducting performance reviews, maintaining quality documentation, and identifying trends to propose corrective actions.

The Sales Development Representative will drive growth by conducting daily outbound prospecting activities, including calls and outreach, and responding to inbound leads. They will qualify prospects using the BANT methodology and collaborate with Account Executives and Marketing on strategy and follow-up.

The Senior Engagement Manager will lead complex integrations for Tier-1 enterprise partners and manage multi-stream projects. They will also act as a trusted advisor on Open Banking strategy and mentor junior team members.

This role involves overseeing multiple pharmaceutical campaigns across various therapeutic areas, leading a team of Client Success Managers, and acting as the client's strategic partner to ensure campaign success and implementation. The director will align brand goals with campaign strategy to drive account growth, retention, and own the overall health of their assigned accounts.

The role involves owning the observability and lifecycle management of AI features across the organization, which includes building tools and infrastructure for developing, monitoring, and optimizing LLM-powered features. Responsibilities also cover designing automated evaluation pipelines, developing metrics dashboards for LLM usage (cost, tokens, latency), and establishing best practices for the full prompt lifecycle.

This role involves leading high-tempo creative strategy and direction for full-funnel ad programs across platforms like Meta and TikTok, delivering expert advice and concepts primarily through short-form video. The strategist will translate performance data into compelling ad concepts, brief designers/editors, and monitor results to inform creative iterations.

Responsibilities include managing accounts, reconciliation, processing orders and inventory via Cin7 Core, and handling customer service inquiries. The role also involves assisting with digital marketing tasks such as content creation, scheduling posts, and supporting paid advertising efforts.

The Validation Engineer is responsible for ensuring that Uncountable’s software systems meet internal quality standards and applicable regulatory requirements. This includes planning, executing, and maintaining software validation activities throughout the software development lifecycle.

The designer will work independently and collaboratively on concepts and visual design for marketing campaigns across various channels to promote brands. They will also evolve design systems and style guides while collaborating with marketing, business, and engineering teams.

The Customer Support Specialist will answer customer inquiries via chat, troubleshoot issues, and collaborate with various teams to ensure customer satisfaction. They will also help customers improve their processes using best practices and record quick Looms to explain solutions.

The Executive Assistant will manage busy executive schedules, triage inboxes, handle client communications including meeting preparation and follow-ups, and support projects by tracking deadlines and maintaining status updates.

The role is responsible for managing research activities at sites participating in clinical research projects, predominantly registries and observational studies. This involves all study stages, from site identification and start-up activities like regulatory document collection and contract negotiation, through site training, maintenance, and study conclusion.

The Sales Top Executive will be responsible for winning commercial deals in key markets by understanding customer pain points and developing targeted commercial offers. This involves engaging with potential customers through the 360 sales cycle, managing the sales pipeline in the CRM, and collaborating with internal teams for smooth customer onboarding.

The Senior Full-Stack Engineer will own the end-to-end user experience of the platform, ensuring reliability and performance. They will also make technical decisions to improve system stability and collaborate with cross-functional teams.

This sales and marketing professional is responsible for making outbound calls and handling inbound leads to qualify prospective clients and schedule practice consultations. Duties include making daily contact attempts, converting Marketing Qualified Leads (MQLs) to Sales Qualified Leads, and accurately tracking all sales activities in Salesforce.

The role involves reviewing and analyzing hardware, software, and networking system architectures by creating detailed test plan scripts to ensure requirements coverage. Responsibilities also include executing tests, documenting results, performing root cause analysis, and communicating outcomes using relevant management and automation tools.

Contact clients via chat, calls, audio messages, and email for collections management, tracking pending payments, and providing clear information on account statuses and payment methods. Responsibilities also include registering interactions in the system, resolving billing inquiries, and meeting recovery targets.


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