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Senior Conversational AI Solutions Architect at a global IT services company

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let's see what it takes.What you will do:Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Portuguese and excellent English communication skills (at least C1 level)At least 6 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or payment/banking experienceCrypto industry knowledgeCRM experience in SalesforceStrong analytical, logical thinking, and problem-solving skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Benefits:Flexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Data Scientist developing impactful knowledge products for GivingTuesday stakeholders

About SETRSETR is a Conversion Intelligence Engine that replaces human setters with emotionally intelligent voice AI and omnichannel follow-up systems. We're not another chatbot or workflow tool, we're revenue infrastructure that books more calls than any human setter ever could.Our clients come to us because they're done with flaky human setters, missed DMs, slow follow-up, lead decay, and over-complicated tech stacks. SETR solves all of that in one platform.What makes SETR different:Voice AI that sounds genuinely human—grounded, persuasive, psychologically calibrated to handle objections like a top 1% setterTrue omnichannel coordination (voice, DM, SMS, email, WhatsApp) that operates from one intelligence layerFull-funnel awareness that adapts based on lead source, warmth level, and objection patternsReal-time qualification logic that handles price, timing, credibility, and urgency objections in the momentThe RoleWe're hiring an AI Automation & Onboarding Specialist to deploy SETR for our clients and become a core team member long-term. This role is 50% client-facing and 50% technical implementation—you need to be equally comfortable running professional Zoom calls with clients and building sophisticated automation systems.This is not a short-term contract. We're looking for someone who wants to master SETR's platform, grow with the company, and eventually lead our implementation team. Your primary focus: Run client onboarding calls, gather requirements, and launch sophisticated AI-powered conversion systems within 72 hours.Core ResponsibilitiesClient Onboarding & Communication (Critical)Run professional video calls with clients to gather requirements and build relationshipsPresent yourself professionally on camera (good lighting, clean background, professional appearance)Communicate clearly and confidently in English (this is non-negotiable)Ask the right questions to understand client offers, brand voice, objections, and funnel structureExplain technical concepts in simple terms clients can understandBuild trust and confidence during the onboarding processProvide ongoing support and communicate system optimizationsHandle client questions with patience and professionalismTechnical Implementation (72-Hour Launch Cycles)Configure SETR's voice AI with proper tone, flow, and objection intelligenceBuild qualification and disqualification logic based on client criteriaMap funnels and lead sources to appropriate workflowsSet up omnichannel follow-up sequences (voice → SMS → email → DM → WhatsApp)Integrate with client CRMs (Pipedrive, GoHighLevel, HubSpot)Configure calendar routing and booking logicRun comprehensive QA before handoffDeliver complete, working system within 72 hoursOngoing System OptimizationMonitor lead→booking conversion rates for each clientTroubleshoot channel accuracy and CRM syncing issuesImprove qualification logic based on performance dataEnsure system uptime and response accuracyProactively identify and fix funnel leaks before they impact revenueWhat You're BuildingEvery SETR system you deploy includes:Emotionally intelligent voice AI that handles objections like a top 1% setterReal-time qualification logic (price, timing, credibility, urgency)Multi-channel follow-up that's contextual and synchronized across all channelsFull-funnel awareness (knows lead source, warmth level, objection patterns)Conversion intelligence, not just automationHow To ApplyPlease submit:Your resume/portfolio with examples of automations you've built (especially n8n)A brief video introduction (2-3 minutes) where you introduce yourself and explain why you're interested in this role - this helps us assess your communication style and on-camera presenceExperience with CRM integrations (especially Pipedrive)Any background with sales funnels, lead qualification, or voice AIWhy you're interested in joining SETR long-termHow you'd approach a client onboarding call and 72-hour deploymentYour availability to startIMPORTANT: This role requires excellent English communication and professional video presence. We prioritize candidates who are confident on camera, articulate, and can represent SETR professionally to our clients while also executing technical implementations flawlessly. SETR is scaling rapidly. This role has significant upside for the right person who wants to grow with us and master the future of AI-powered sales systems.RequirementsYou're a Great Fit If You Have:Communication Skills (Critical - Non-Negotiable):Excellent English communication (written and verbal)Comfortable and professional on video callsPresentable appearance for client-facing Zoom meetingsAbility to explain technical concepts in simple, clear languageStrong listening skills and ability to ask good discovery questionsProfessional, friendly, and confident communication styleComfortable building rapport with clients quicklyTechnical Skills (Required):n8n automation experience (most of SETR's logic runs through n8n)CRM integration experience (Pipedrive strongly preferred)Funnel mapping and customer journey designSales psychology understanding (objection handling, qualification frameworks)AI prompt engineering (Claude, GPT)Omnichannel messaging workflow designBonus Skills:Experience with voice AI or conversational AI platformsBackground in coaching, agency, or SaaS client onboardingUnderstanding of paid traffic funnels and lead generationGoHighLevel or HubSpot expertisePrevious work in sales operations or revenue opsClient success or account management experienceSoft Skills:Think like an owner, not a contractorTake pride in flawless execution and client successCan move fast without sacrificing qualityObsessive attention to detailProactive problem-solverEnjoys working with clients and building relationshipsSuccess Metrics:Client systems launched within 72 hours (100% on-time rate)Lead→booking conversion rate improvementsSystem accuracy (target: <2% error rate)Client satisfaction and retention scoresShow-up rate improvementsZero missed leads due to system failuresProfessional client communication and relationship qualityWe're Looking for Someone Who:Is comfortable and confident on video calls with professional presentationSpeaks excellent English and communicates clearlyWants to master SETR's platform and become the go-to expertIs excited about AI and the future of sales automationWants long-term growth with our company, not just another gigEnjoys the blend of client interaction and technical workUnderstands that this is a core team position with serious upsideIs all-in on building their career with usWork Environment & RequirementsMust be comfortable on camera for daily client callsProfessional home office setup (good lighting, clean background, reliable internet)Availability during business hours for scheduled client onboarding callsResponsive communication via Slack/emailOwnership mentality and self-directed work styleBenefitsCompensation & GrowthBase Salary: $1,000-$2,500/month (based on technical depth with n8n, CRMs, AI systems, and client communication skills)Performance Bonuses:$50-$200/month for zero-error launches and system reliability$50-$300/month tied to client retention and performance improvementsTotal potential: $1,200-$3,200/monthGrowth Path (6-12 months):Lead Onboarding SpecialistSenior Systems ArchitectClient Success Strategist (AI Division)Director of Client OperationsThis is a foundational role. As SETR scales, you could be training other specialists, designing our deployment frameworks, or leading the entire client delivery function.What Makes This Role UniqueYou're the face of SETR to our clients—representing cutting-edge AI technologyBalance of client interaction and technical implementationEvery system you build directly impacts client revenueYou'll become an expert in voice AI and conversion intelligenceDirect exposure to sales psychology, AI, and automation at scaleYou're building infrastructure that replaces entire human teamsReal opportunity to grow into leadership as we scale

The Information Specialist II collaborates with various teams to design and build data models and analytics solutions. They troubleshoot technical issues, contribute to documentation, and produce KPIs to support data-driven decision-making.

The App Tester will test and validate the functionality of an application related to Brazilian bank services. Responsibilities include testing app features such as sending money and checking transaction history.

🟢 Are you in Brazil, Argentina or Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!We are a US-based outsource software development company that has been delivering exceptional software experience to our clients since 2011, helping technology companies to become industry leaders. As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists.We are looking for a dedicated Sales Manager to join our Business Development team. This is a unique opportunity to focus on what you do best: setup and drive business development and sales processes in a technological company. You will be a key part of our growth in LATAM, structuring complex deals and mentoring junior sales staff.This is a full-time, fully remote position (40 hours/week) that offers the flexibility and autonomy you need to succeed.🟩 What's in it for you:Join a fully integrated delivery team built on collaboration, transparency, and mutual respectPersonal and professional development — get access to trainings, attend English classes with native speakersOpenness and support — you can count on setup support and equipmentA culture of growth — discover opportunities for yourself with the help of our Career Development Department, getting personal career plan and personality analysis✅ Is that you?3-5 years experience in IT, SaaS, or Outstaffing salesHistory of outstanding sales achievement and experience in structuring and closing large, complex dealsAbility to work in a fast-paced, team environment with revenue deadlinesAbility to work creatively with various obstacles and come up with solutionsStrong analytical, written, and verbal communication skills (Advanced English)Desirable:Experience specifically within the Outstaffing/Staff Augmentation industryExperience with CRM tools (HubSpot, Salesforce, etc.)Experience with Google Suite and Jira🧩 Key responsibilities and your contributionIn this role, you'll combine strategic planning with hands-on sales execution to drive the company's revenue growth. You won't just manage a pipeline; you will build the process.Work out leads selection criteria and client portrait (ICP)Build and manage leads generation channelsGenerate leads, have initial calls with interested leads, hold product demos and presentations, and establish new accountsMaintain leads and accounts tracking and management process (follow-up, status updates, reporting)Keep management informed of all activities by submitting activity and results reportsKeep business development plans up-to-date and manage the timelineIdentify new markets and business opportunities, propose sales plans and campaignsRecommend changes in existing sales channels to raise sales efficiencyTrain and mentor BDRs (Business Development Representatives)🎾 What's working at Dev.Pro like?Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background.🌐 We are 99.9% remote — you can work from anywhere in the world2🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time3✔️ 5 paid sick days, up to 60 days of medical le4ave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months💵 We pay in U.S. dollars and cover all approved overtime📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building eventsOur next steps:✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ OfferInterested? Find out more:📋How we work💻 LinkedIn Page📈 Our website💻IG Page

The Digital Media QA Specialist is responsible for ensuring the success of campaign launches and optimizing operations to meet industry standards. This includes maintaining quality assurance processes, reconciling reporting, and conducting investigations into discrepancies.

The Executive Director will drive unified product operations across the ISTS product teams, ensuring a best-in-class experience for internal customers. They will also manage a small team of product management colleagues, fostering a positive team culture and high performance.

The Technical Support Engineer will support global customers through various communication channels, assisting with product installation and troubleshooting. They will also maintain the knowledge base and collaborate with global support teams and other departments.

About Rimini Street, Inc.Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI).We are actively seeking a Sr. Support Engineer, SAP Hana/Basis. This is a remote role and can be based anywhere in Brazil.Position SummaryThe role of the Sr. Support Engineer, SAP Hana/Basis is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple Client Architectures, and implementations for our global clients who use 4.x, ECC and HANA environments. The role of the Sr. Support Engineer SAP S4 HANA / Basis requires the expertise and skills to diagnose serious issues, then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.Essential Duties & ResponsibilitiesSolve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology. Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience. Provide remote-based functional support & training for your specialist SAP modules. Support client customizations, sharing implementation and best practices advice. Develop application break fixes for critical product defects. Create scripts to identify, analyze and correct data issues. Manage one or more key assigned accounts as a technical/functional advisor. Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity. Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours. Collaborate with team members in a virtual team environment to extend field experience to different client situations. Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience. Additional Duties & ResponsibilitiesOther job-related duties and responsibilities may be assigned from time to time. Experience10+ years relevant all-round SAP experience particularly with SAP S4 HANA / Basis. Working knowledge as a system administrator with at least two of the following: Linux, Solaris, AIX, HP-UX or Windows. Working knowledge of databases such as Oracle/MS-SQL/DB2/Sybase/SAP HANA. Expertise in SAP HANA in-Memory Platform core technology, including architecture, landscape design, installation, upgrades, performance tuning, and system migration. A track record of successful roles in several SAP implementation or upgrade projects. Deep working knowledge and understanding of supporting business processes. Knowledge of architecture, implementation, and key functionality. Expertise with S/4 Hana including full life-cycle implementation experience, configuration, and administration of the application. Knowledge of maintenance/patching mechanics and SAP architecture. Demonstrable history solving complex problems across multiple modules. Experience with ABAP Debug and Troubleshooting. Nice to have experience with SAP SWPM tool. SkillsClient-facing Support. Extreme focus on client satisfaction. Analytical, logical problem resolution skills. Must be able to speak, read and write English fluently. Speak, read, and write another language fluently is desirableExcellent interpersonal, presentation and communication skills – verbal & written. Superb trouble-shooting skills and tenacity in problem solving. Passionate focus on customer support and the ability to build long term, successful working relationships with clients and colleagues. Strong knowledge of key application functionality, tables, and relationships. Deep knowledge of SAP customization/extension methodologies. Attention to detail and the ability to learn quickly. Demonstrated ability to work independently and as part of a team. Ability to work calmly and professionally in high pressure situations. The ability to work remotely from a home-based office in a virtual environment. Desired QualificationsSAP certification(s) preferred. The best candidates will have extensive knowledge of multiple SAP modules across releases (S/4 Hana) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology. Knowledge of SAP Industry Solutions would be an advantage. Knowledge of any Country Specific Solutions would be an advantage. A consulting background, while not mandatory, would be useful. Experience with global implementations would be an advantage. Education Bachelor’s degree in computer science or related field or equivalent experienceLocationRemote, BrazilLanguageFluent Portuguese and English. Spanish and/or Japanese as a plus. Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:CompanyWe dream big and innovate boldly. ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. CommunityWe believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company GrowthNasdaq-listed under ticker symbol RMNI since October 2017 Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies. Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries. US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.comPlease Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.The mission of the LXD team is to build a next-generation private cloud infrastructure, combining KVM, Ceph, and SDN technologies to create a data center scale cloud that 'just works' and provides a mission-critical cloud for edge and core enterprise deployments. We are hiring a Golang software engineer to work on the low level Go codebase sitting between our REST API and the low level C libraries used to manage containers and virtual machines. We are looking for system-level developers with experience in design and data management/modeling.LXD components span the entire software stack from low-level kernel features to the upper level management API/CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.This is an opportunity for someone who wants to have a meaningful impact on modern cloud computing technologies. Canonical offers a fun, fast-paced team environment and a career full of learning and development.Location: This is a remote position available in EMEA and the Americas.What you will focus onDesign, implement and document system level Go codeModel data, design database schema and implement data storage in a dqlite (SQL) databaseMaintain code quality through static analysis, unit and system testsCollaborate proactively with a distributed teamDiscuss ideas and collaborate on finding good solutionsWork from home with global travel 2 to 4 weeks/year for internal and external eventsWhat we are looking for in youYou have experience programming in Go and CYou are knowledgeable in networking and storage technologiesYou have experience with two or more of: cloud computing, virtualisation, containers, distributed systems, open source communityYou are curious, flexible, articulate and accountableYou value soft skills and are enterprising, thoughtful and self-motivatedYou have a bachelor's or equivalent in Computer Science, STEM or similar degreeWhat we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring a Senior Site Reliability EngineerNext-gen operations at scale, with pure Python infra-as-code, from bare metal to containers and applications. Our goal is to perfect enterprise infrastructure devops.We run hundreds of private cloud, Kubernetes, and application clusters for customers across physical and public cloud estate, and we are raising the bar on what's possible with automation by embracing a universal operator pattern and model-driven operations.To succeed in this role you need to believe in automation as a pure software engineering problem, not a hack-it-till-it-works-for-me problem. You need to be interested in the scientific approach to operations at scale, driven by metrics and code, and you need to be able to learn the entire stack, from bare metal networking and kernel up to serverless and open source applications.Location: Globally remote roleThe role entailsOur cloud operations engineers bring Python software-engineering skills and rigour to the operations domain. We practise devsecops from bare metal to application. We architect and run OpenStack, Kubernetes and software defined storage, and we enable devsecops for applications running on that infrastructure too.To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers.As a member of the team you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. We drive upgrades to keep our customers on the latest, best solutions.What we are looking for in youDegree in Software Engineering or Computer ScienceExperience with Linux and familiarity with Linux networking and storagePython software development expertiseOperational experienceExcellent interpersonal skills, curiosity, flexibility, and accountabilityAbility to travel internationally twice a year, for company events up to two weeks longNice-to-have skillsExperience with OpenStack or Kubernetes deployment or operationsFamiliarity with public or private cloud managementWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

The salary range for this role is $50,000 - $120,000 per year (Gross in USD) About Sezzle:With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!About the Role: We are seeking a talented and motivated Sr. AI engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.You will be responsible for overseeing the design, development, and deployment of machine learning models that power and enhance our financial platform. In this role, you will drive the creation of scalable machine learning solutions for personalized recommendations in the Sezzle marketplace, fraud detection, and credit risk assessment, utilizing a combination of cloud services, open-source tools, and proprietary algorithms.Your leadership will be key in blending machine learning development and operations (MLOps) to automate and optimize the full lifecycle of our ML models. You will collaborate with a team of engineers and data scientists to build large-scale, high-quality solutions that address diverse challenges in the shopping and fintech space. You’ll ensure our AI-driven features are robust, efficient, and scalable as we continue to grow.What You'll Do:Design, Build, and Maintain Scalable ML Infrastructure: Lead the design and development of scalable machine learning infrastructure on AWS, utilizing services like AWS Sagemaker for efficient model training and deployment.Collaborate with Product Teams: Work closely with product teams to develop MVPs for AI-driven features, ensuring quick iterations and market testing to refine solutions effectively.Develop Monitoring & Alerting Frameworks: Create and enhance monitoring and alerting systems for machine learning models to ensure high performance, reliability, and minimal downtime.Support Cross-Departmental AI Utilization: Enable various departments within the organization to leverage AI/ML models, including cutting-edge Generative AI solutions, for different use cases.Provide Production Support: Offer expertise in debugging and resolving issues related to machine learning models in production, participating in on-call rotations for operational troubleshooting and incident resolution.Scale ML Architecture: Design and scale machine learning architecture to support rapid user growth, leveraging deep knowledge of AWS and ML best practices to ensure robustness and efficiency.Mentor and Elevate Team Skills: Conduct code reviews, mentor team members, and elevate overall team capabilities through knowledge sharing and collaboration.Stay Ahead of the Curve: Stay updated with the latest advancements in machine learning technologies and AWS services, driving the adoption of cutting-edge solutions to maintain a competitive edge.What We Look For:Bachelor's degree in Computer Science, Computer Engineering, Machine Learning, Statistics, Physics, or a relevant technical field, or equivalent practical experience.At least 6+ years of experience in machine learning engineering, with demonstrated success in deploying scalable ML models in a production environment.Preferred Qualifications:Deep expertise in one or more of the following areas: machine learning, recommendation systems, pattern recognition, data mining, artificial intelligence, or related technical fields.Proven track record of developing machine learning models from inception to business impact, demonstrating the ability to solve complex challenges with innovative solutions.Proficiency with Python is required, and experience with Golang is a plus.Demonstrated technical leadership in guiding teams, owning end-to-end projects, and setting the technical direction to achieve project goals efficiently.Experience working with relational databases, data warehouses, and using SQL to explore them.Strong familiarity with AWS cloud services, especially in deploying and managing machine learning solutions and scaling them in a cost-effective manner.Knowledgeable in Kubernetes, Docker, and CI/CD pipelines for efficient deployment and management of ML models.Comfortable with monitoring and observability tools tailored for machine learning models (e.g., Prometheus, Grafana, AWS CloudWatch) and experienced in developing recommender systems or enhancing user experiences through personalized recommendations.Solid foundation in data processing and pipeline frameworks (e.g., Apache Spark, Kafka) for handling real-time data streams.About You:You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do thingsYou need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.You earn trust - you listen attentively, speak candidly, and treat others respectfully.You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.What Makes Working at Sezzle Awesome:At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

We are looking for a Senior QA Engineer to join a strategic international project building two high-visibility native applications (Android & iOS) for the financial sector. This role is ideal for a professional who excels in 1st party automation tools, has a keen eye for Accessibility, and can strategize testing for complex, high-security features.Tasks:Test Planning and Execution: work with a mix of manual and automated tests for native credit card applications.Native Automation: develop and maintain automation scripts using first-class tools (Swift Testing/XCUITest for iOS and Espresso for Android).Pipeline Management: integrate automated tests into the GitLab pipeline and utilize Sauce Labs infrastructure.Complex Testing Strategy: create mocking strategies for features dependent on third parties (e.g., card blocking with a 24h security lock).Focus on User Experience: validate the integration of Web Views within the native app (navigation, presentation, and dismissal).Performance Monitoring: use Firebase Performance Monitoring to collect metrics and propose improvements.Requirements:Robust Mobile Experience: mastery in testing native apps (iOS and Android).Native Automation: solid knowledge of XCUITest and/or Espresso.Accessibility: experience with mobile accessibility testing (desirable knowledge of tools such as Evinced or Mobile Flow Analyzer).CI/CD Tools: experience with GitLab CI and cloud execution (Sauce Labs).Data Strategy: ability to implement mocks and stubs to bypass third-party API limitations.Consultative Profile: proactivity to recommend tools, patterns, and improvements in the QA process.Analytical Thinking: ability to understand complex business rules of the financial sector (payments, statements, credit scores).Attention to Detail: rigorous focus on accessibility and navigation fluidity.Contract details:Work Model: 100% Remote.Duration: 6-month contract (with potential for extension).At DBSPT you will find:Collaborative Environment: We value a sense of community where ideas are shared, and achievements are celebrated as a team.Work from Anywhere: Enjoy the freedom and flexibility to work from wherever you feel most productive and comfortable.Global Connection: An opportunity to interact with people from different countries and cultures, expanding your network and worldview.Physical Health Support: Through TotalPass and Mediquo, we provide resources and programs, and telemedicine dedicated to your physical well-beingMental Health Care: Team Care provides initiatives and actions to support your emotional and mental balance in daily life.Why DBServices?At DBServices, we design, develop, and support cutting-edge digital platforms that drive innovation for leading companies across IT, Banking, Retail, Government, Healthcare, and other industries in Europe and the Americas. Our expertise empowers businesses to grow, adapt, and lead in dynamic markets.Trusted by industry leaders like Worten, Sonae, Edenred, Natixis, Farfetch, Glintt, Efacec, Segurança Social, and McDonald's, we deliver solutions that make a real impact.Join us and be part of a global team that's shaping the future of digital transformation.

The Talent Acquisition Sr Recruiter is responsible for identifying, attracting, and recruiting top talent for various areas within Trafilea. This includes managing end-to-end recruitment for senior positions and promoting the company's brand and culture to potential candidates.

ITTConnect is seeking a Senior .NET Developer with AWS experience to work remotely for a client in the US. This is a long term position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries. The end client is in the quick serve restaurants industry.Job location: Remote, work from home, anywhere in Brazil.Working hours: Pacific Time Zone. You will be required to follow the client's time zone.MUST BE fluent in English. All interviews will be in English only.Responsibilities:Design, develop and maintain scalable applications using .NET in an AWS environment, and related technologies.Develop and maintain back-end applications using ASP.NET, Web APIs, etc.Integrate third-party services and APIs into internal applicationsEnsure high-quality code by writing automated tests, performing code reviews, and adhering to best practicesRequirements:10+ years of IT experienceStrong understanding of .NET Core and Web APIs, along with knowledge of AWS.Proficient in C#, with experience building backend services (.NET framework)Hands on experience in AWS environments (Azure is a plus)The client expects the developer to have a very good understanding of AWS features and tools such as Lambda, SQS, SNS, EKS, Kubernetes, etc.Experience supporting an integration and transformation platforms between internal systems and external vendor systems, especially those involving complex business logic.Azure: Having knowledge in this area would be a bonusUnderstanding of the QSR (fast food) industry: This is also considered a plus.Good Understanding of OAuth and webhooksStrong problem-solving and debugging skillsExcellent written and verbal communication skills in EnglishExperience of working in a Agile environment

ITTConnect is seeking a Senior .NET Developer with AWS experience to work remotely for a client in the US. This is a long term position with a client that is a global leader in consulting, digital transformation, technology and engineering services with over 300,000 team members in nearly 50 countries. The end client is in the quick serve restaurants industry.Job location: Remote, work from home, anywhere in Brazil.Working hours: Pacific Time Zone. You will be required to follow the client's time zone.MUST BE fluent in English. All interviews will be in English only.Responsibilities:Design, develop and maintain scalable applications using .NET in an AWS environment, and related technologies.Develop and maintain back-end applications using ASP.NET, Web APIs, etc.Integrate third-party services and APIs into internal applicationsEnsure high-quality code by writing automated tests, performing code reviews, and adhering to best practicesRequirements:10+ years of IT experienceStrong understanding of .NET Core and Web APIs, along with knowledge of AWS.Proficient in C#, with experience building backend services (.NET framework)Hands on experience in AWS environments (Azure is a plus)The client expects the developer to have a very good understanding of AWS features and tools such as Lambda, SQS, SNS, EKS, Kubernetes, etc.Experience supporting an integration and transformation platforms between internal systems and external vendor systems, especially those involving complex business logic.Azure: Having knowledge in this area would be a bonusUnderstanding of the QSR (fast food) industry: This is also considered a plus.Good Understanding of OAuth and webhooksStrong problem-solving and debugging skillsExcellent written and verbal communication skills in EnglishExperience of working in a Agile environment

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.Location: This is a globally remote role, unless specified otherwise.The role entailsInvestigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products.Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.Participate in a regular weekend working rotation.Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.What are we looking for in youProfessional written and spoken English with excellent presentation skillsExceptional academic track record from both high school and universityUndergraduate degree in a technical subject or a compelling narrative about your alternative chosen pathTrack record of going above-and-beyond expectations to achieve outstanding resultsHands-on and extensive working experience in supporting Linux systems including 3 or more of:Virtualization / Cloud - primarily using KVM or OpenStack.Containers - especially with Docker, LXD/LXC, or Kubernetes.Storage technologies - block, object and network.Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).Cloud computing expertise in provisioning, monitoring, orchestration, etc.Advanced troubleshooting experience:Linux integration with other environments (authentication/directory services, network file systems, etc.).Ability to navigate effectively stack traces and logs, and advise on next steps.Solid understanding of OS and Application level bugs and when to escalate to the correct team.Programming fundamentals in any language.Extensive Customer support experience is key:Customer needs are top priority.Communicate professionally, emphatically, clearly and set the right expectations.Ability to travel internationally twice a year for company events up to two weeks long.What we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.


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