Vagas remotas para brasileiros nos Estados Unidos e Europa

As a Senior Technical Solutions & Integration Specialist, you will solve complex technical problems across Omnisend’s platform. Your core responsibility includes investigating issues and ensuring reliable outcomes for customers.

The Marketing Assistant will support the iGaming team by monitoring marketing data, assisting with affiliate campaigns, conducting market research, and providing operational support. This role involves performance analysis and ensuring the accuracy of marketing materials.

The Associate II serves as Lead PV Associate on moderate to large-sized studies, attending internal and client meetings, generating queries for missing information, and maintaining an understanding of project budgets and scope. They ensure compliance and escalate any potential changes in scope.

Why Join ExadelWe’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.What You’ll DoContribute to backend development using JavaSupport services built with .NET Core, including Web APIs, Worker Services, or Lambda-based solutionsWork with RESTful APIs and OpenAPI 3+ specificationsInteract with relational databases such as MySQL or PostgreSQLWrite and maintain unit tests, applying testing best practices as you growGain hands-on experience with AWS cloud services including Lambda, SQS, SNS, and API GatewayWork with containerized applications using Docker and develop exposure to orchestration platforms such as Kubernetes or ECSParticipate in systems using event-driven architectures (e.g., SQS, RabbitMQ, or Kafka)Apply core engineering principles to produce clean, readable, and maintainable codeWhat You’ll BringBasic to intermediate knowledge of Java for backend developmentBasic experience with .NET Core (Web API, Worker Services, or Lambda)Familiarity with REST APIs and OpenAPI 3+ conceptsBasic knowledge of relational databases (MySQL or PostgreSQL)Initial experience with unit testing and an interest in testing best practicesBasic understanding of AWS cloud services (Lambda, SQS, SNS, API Gateway)Familiarity with Docker and curiosity about Kubernetes and/or ECSBasic understanding of event-driven architectures (e.g., SQS, RabbitMQ, or Kafka)Foundational knowledge of engineering principles such as SOLID, Clean Code, DRY, and KISSGenuine interest in writing clean, maintainable, and sustainable codeNice to HaveAcademic experience, internships, or personal projects using AWSAny exposure, even at an entry level, to the financial services industry (banks, fintechs, payment companies)Knowledge of additional programming languages such as Python, Kotlin, or GolangExposure to Infrastructure as Code tools (Terraform, CloudFormation), including through studies or labsCuriosity about observability, performance, and scalabilityLegal & Hiring InformationExadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and moreReasonable accommodations are available to enable individuals with disabilities to perform essential functionsPlease note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needsYour Benefits at ExadelExadel benefits vary by location and contract type. Your recruiter will fill you in on the details.International projectsIn-office, hybrid, or remote flexibilityMedical healthcareRecognition programOngoing learning & reimbursement Well-being programTeam events & local benefits Sports compensation Referral bonuses Top-tier equipment provisionExadel CultureWe lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

The APAC Growth Marketing Manager will develop, execute, and optimize marketing campaigns to drive engagement and growth across the region. This includes managing campaigns across various channels and collaborating with sales teams to maximize lead capture and conversion.

Senior .NET Developer with AWS experience for a US client

Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What’s the opportunity? We are seeking a highly motivated and analytically driven Insight Analytics Team Leader to join our growing organization. This role is pivotal in transforming business questions into actionable insights, driving data-informed decision-making, and fostering a culture of analytics excellence. The ideal candidate will combine strong technical expertise with business acumen, leadership skills, and a passion for mentoring others in analytics best practices. You’ll be the connective tissue between data and decisions - shaping strategy, accelerating execution, and building an insight culture that compounds value over time.What will I be doing?Lead and develop the team. Hire, provide feedback, coach, and grow a team of insight analysts; set standards for analytical rigor, speed, and stakeholder impactTranslate Business Questions into Analytical Requirements Partner with business leaders and stakeholders (e.g. Product, Commercial, Operations, and Finance) to identify high-value business problems and translate them into clear, testable analytical hypothesesDeliver deep-dive analysis. Run diagnostic and predictive analyses (e.g., cohorting, segmentation, regression, LTV/retention modeling, forecasting) to explain what’s happening, why, and what to do next, leveraging both internal BI data products and external market contextProactively Identify Opportunities for Action. Mine data to uncover hidden patterns, risks, and revenue-generating opportunities, going beyond reactive analysis to drive proactive business valueCommunicate Insights and Influence Decisions. Synthesize complex findings into compelling, executive-ready narratives. Present insights, recommend actionable steps, and collaborate with business teams to ensure implementation and measurable impactFoster a Community of Insight Producers. Collaborate with other analytics professionals across the business, sharing best practices and building a strong analytics communityChampion Analytics Literacy and Training. Mentor and train business users to self-serve data, interpret dashboards, and build their own analytical capabilitiesWhat skills do I need?Proven leadership in analytics. 6–10+ years in analytics or data science with 3-5+ years leading high‑impact teams in product, commercial, or operations analyticsStrong technical toolkit. Expert SQL (on cloud e.g. AWS/GCP); proficiency in Python or R using notebooks for analysis; fluency with BI/visualization tools (e.g. Looker, Quicksight, Plotly, Power BI) and experience with orchestration tools e.g. AirflowExperimentation and statistics. Practical experience with test design, power and sample‑size calculations, regression/causal inference basics, and interpretation limitsBusiness acumen and storytelling. Ability to connect analysis to P&L impact; craft concise, executive‑level narratives; and influence decisions across functionsBias to action. Comfortable operating in ambiguity, prioritizing ruthlessly, and shipping insights quickly with clear trade‑offs and follow‑upsNice to have. Domain experience in payments/fintech, marketplace, or B2B SaaS; familiarity with product analytics, growth, risk, or pricingHow Success Is MeasuredAdoption and impact. Percentage of recommendations implemented and attributable business outcomes (revenue lift, cost/risk reduction, customer metrics)Time‑to‑insight. Cycle time from question to decision; experiment velocity and win rateData and self‑serve health. Stakeholder satisfaction (NPS), reduction in ad‑hoc requests due to effective enablement, and quality of curated datasets/metricsTeam excellence. Hiring velocity, retention, skill growth, and on‑time delivery against the analytics roadmapWhat do we offer?Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: Remote work: work from anywhere or one of our offices around the globe!* Flexibility: we have flexible schedules and we are driven by performance Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded Learning & development: get access to a Premium Coursera subscription Language classes: we provide free English, Spanish, or Portuguese classes Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager. In this role, you will have the opportunity to own significant product areas within the organization and impact patient outcomes throughout their journey. You will collaborate closely with cross-functional teams to translate high-level goals into actionable strategies that drive measurable results. This hands-on position requires a system-oriented thinker who thrives in ambiguity and is passionate about leveraging insights to create impactful solutions. Your contributions will play a crucial role in shaping patient care and enhancing business success.AccountabilitiesOwn a defined product area or set of experiences (e.g., onboarding, patient portal, care workflows)Identify and prioritize problems based on patient needs, business impact, and operational constraintsTranslate high-level goals into clear product direction, requirements, and success criteriaPartner with Product Leadership to shape and maintain a prioritized product roadmapMake thoughtful tradeoffs between speed, scope, and impactUse data, user insights, and business context to inform decisionsCollaborate with Project Managers to ensure initiatives are well-coordinated and delivered effectivelyDefine clear success metrics for initiatives before work beginsEvaluate impact post-launch and identify follow-up opportunitiesUse product events, funnel data, and qualitative feedback to understand product effectivenessHelp ensure product decisions reduce preventable friction and confusion, especially early in the patient lifecycleRequirements3–6 years of experience as a Product Manager or in a closely related roleExperience owning product areas and shipping customer-facing featuresStrong ability to reason through ambiguous problems and make clear tradeoffsComfort working cross-functionally with engineering, design, and non-technical partnersExcellent communication and stakeholder management skillsBenefitsFlexible hoursWork wherever you chooseFun and casual work environmentEmployee engagement activities and virtual gatheringsWe are a diverse, global team! \uD83C\uDF0DWhy Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Sales in Brazil .This role is an opportunity to lead the commercial engine of a fast-growing, innovation-driven organization shaping the future of advanced technologies. You will define and execute a strategic sales vision that accelerates revenue growth, strengthens customer relationships, and expands market reach. Working closely with technical and cross-functional leaders, you will oversee the full sales cycle—from qualification to deal execution—while guiding a high-performing team. You will also steer operational improvements, refine forecasting, and contribute to long-term strategic planning. This position is ideal for a sales leader who thrives in dynamic environments, values autonomy, and excels at turning complex products into compelling business outcomes.AccountabilitiesDevelop and implement a strategic sales plan to drive revenue growth and expand the customer base.Lead, mentor, and inspire a high-performing sales team to achieve quarterly and annual targets.Build and maintain strong relationships with prospective clients, engaging confidently in both technical and business discussions.Manage the full sales cycle, including qualification, technical evaluation, pilot-stage account management, negotiation, and deal closing.Partner with Solutions Engineers to qualify prospects, ensure successful pilot engagements, and support strategic account expansion.Recruit, develop, and elevate sales talent while nurturing a collaborative, results-driven culture.Drive enterprise and strategic deals ranging from 100k to 2M+, optimizing processes for greater efficiency.Lead and contribute to initiatives that refine the sales process across the organization.Use CRM and sales tools to derive insights, improve decision-making, and enhance forecasting accuracy.Develop strategies that ensure customer success and support long-term account growth, including new use cases in collaboration with cross-functional teams.Requirements7+ years of successful sales experience with a consistent record of exceeding quotas, ideally within B2B technology or enterprise software.Strong technical aptitude and the ability to understand and articulate deeply technical products or solutions.Demonstrated experience managing or leading high-performing sales teams.Proven ability to manage complex enterprise sales cycles with a consultative and relationship-driven approach.Confidence in delivering presentations to diverse audiences, from technical stakeholders to C-level executives.Ability to thrive in a fast-paced startup environment, operate autonomously, and adapt to evolving structures.Strong communication, negotiation, and strategic planning skills.BenefitsFlexibility to work remotely or from an office in the San Francisco Bay Area.Competitive compensation package.Medical, dental, vision, and mental health insurance, along with life and long-term disability coverage.Non-matching 401(k) plan.Flexible PTO, winter shutdown, and 11 annual holidays.Eight weeks of paid parental leave.New hire equipment and accessories budget for an optimal setup.Annual learning and development allowance.Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Senior DevOps Engineer is responsible for ensuring production-ready deployments in a Kubernetes-based infrastructure and maintaining continuous delivery pipelines. This role also involves leading the design of observability solutions and automation strategies to enable safe and scalable software releases.

Explore the Nortal experience!🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.Ready to grow with us? 🚀Here’s what we offer you by joining us! Competitive USD salary 💲 – We value your skills and contributions!🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!About the project:At Nortal, we know great talent doesn’t wait for job openings. That’s why we’re building a community of passionate professionals for future opportunities.These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.As a Senior Software Test Engineer, you will use your skills to drive our automated test strategy throughout the testing organization. The Sr Software Test Engineer will report to the Senior Manager, Software Engineering. The ideal candidate will have experience designing and implementing test procedures to ensure that software programs work as intended.How your day-to-day work will look like:✅ Evaluate, recommend, and implement tools and frameworks that will improve the overall effectiveness of our testing infrastructure.✅ Recommend improvements to testing processes, technologies, and interfaces that improve the effectiveness of testing teams and reduce technical debt.✅ Lead out in quality-related work, train, and mentor team members.✅ Own the testing automation strategy, test data management strategy, and test automation for the entire testing organization.✅ Maintain existing test automation frameworks for all applications that automation currently supports. ✅ Write, debug, and execute code used in both API and UI automated testing efforts.✅ Define, implement, and manage processes and “best practices” regarding automated testing.✅ Provide metrics on business process and code coverage for automated test suites.This would make you the ideal candidate:✨ Bachelor's Degree in Computer Science, Engineering, or a related field.✨ 6+ Years of experience working in a QA and Test Automation position.✨ 4+ Years of experience working with testing frameworks.✨ 3+ Years of experience working with C#.✨ 3+ Years of experience working with Microservices architecture.✨ 3+ Years of experience working with RESTful APIs using Postman.✨ 3+ Years of experience working with Azure or AWS.✨ Experience with Selenium and Playwright.✨ Experience with TypeScript.✨ Experience in performance testing with JMeter.✨ Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.What to expect from our Talent Connection process:Sign up: Apply to this position and upload your resume.Profile review: Our team will review your profile and keep it in our talent database.Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.Knowing you better: We'd love to discuss your experience in an interview with our recruiters.Notification: When a suitable position opens, we’ll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.Transparency: This process is direct and without intermediaries.🎯 At Nortal, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.Let’s work together to shape the future of technology!🧑 💻 Apply now!

The Supplier Development Engineer will build and maintain relationships with manufacturing partners and ensure their readiness for complex projects. They will also collaborate with internal teams to align partner capabilities with project requirements and manage risks.

This is a remote position.We are looking for a motivated junior engineer with a strong foundation in Modern C++ and an interest in machine learning inference, performance optimization, and cross-platform systems. You will work closely with senior engineers to build C++ components, integrate ML inference libraries, write clean code, and learn GPU/accelerator concepts along the way.This role is perfect for someone who is solid in C++ fundamentals and excited to grow into a more advanced ML systems engineer. If you're an innovator by nature and have a passion for development, we'd love to hear from you! Read on to see if you'd be a good fit for the Scopic team of 250+ professionals from over 60 countries.What You Will Do:Develop cross-platform applications using Modern C++ and CMake under mentoring from senior team members. Assist in integrating and configuring ONNX Runtime for ML inference workflows. Contribute to implementing benchmarking and profiling tools. Support GPU/accelerator development (you don’t need deep expertise — willingness to learn is key). Work with senior engineers to improve architecture and apply software design patterns. Write small integration tools or scripts in Python. Contribute to app/UI components using Qt (basic experience is fine). Assist with Objective-C updates for iOS-related components (training provided). Collaborate through Git / GitHub Flow, code reviews, and documentation. Must-Have Requirements:Strong understanding of Modern C++ (C++14/17/20) fundamentals. Experience using CMake to build C++ projects (even academic/personal projects are fine). Basic knowledge of ML inference concepts (what inference is, model execution basics). Familiarity with Python for scripting. Eagerness to work with cross-platform systems (Windows/macOS/Linux). Understanding of object-oriented design and common software patterns. Good Git skills and comfort in collaborative workflows. Nice to Have Requirements:Exposure to ONNX Runtime or other inference frameworks. Experience with CUDA, Metal, or any GPU programming (even small experiments). Qt development experience. Objective-C basics or interest in iOS/macOS development. Familiarity with profiling, benchmarking, or performance tuning. The secret ingredients that make us special:Your growth is our growth. We invest in your future with paid training and other professional opportunities. We're industry innovators at the forefront of change. Equipped with the latest technologies and a team of knowledgeable colleagues by your side, you'll embrace new and interesting challenges. Your location. Your schedule. Pick your time-zone, choose your preferred hours, and work from the place where you feel most at home. Flexibility and freedom are in our DNA! As long as you have a stable internet connection and the drive to thrive, you can travel and work from anywhere you like. A workload you can rely on. We'll set you enough tasks to keep that mind busy! At Scopic, we'll ensure you always have a consistent flow of engaging, challenging work to do. Recognition and reward. We acknowledge diligence and hard work through annual pay increases for good performance. Down to business!Your starting rate is negotiable depending on your skills and experience. This is an hourly position. Our values:Scopic offers equal opportunity. We value diversity and do not discriminate based on race, religion, color, marital status, national origin, gender, veteran status, sexual orientation, age, or disability status.Have the skills, the drive, and the passion to join the Scopic family?Apply today to join our growing team of remote professionals from around the world.TERMS OF APPLICATIONBy submitting an application;I consent that the data provided in this form, and the attached CV, will be used for Scopic's recruiting purposes and email communications. I consent to Scopic conducting an identity verification process as part of the hiring process. I understand that my personal information may be collected and processed for the purpose of verifying my identity in compliance with applicable laws. Attention Job Seekers: Please be aware that scammers may be fraudulently using our company's name in hiring scams. To ensure your safety, all legitimate communication regarding job opportunities from our company will only come from email addresses ending with @scopicsoftware.com. Please exercise caution and report any suspicious activity to our official channels.

Engage inbound leads and qualify them to convert into sales opportunities. Conduct discovery conversations to understand client needs and schedule intro calls for further engagement.

Senior Product Manager in Security domain for Microsoft 365 security solutions

Let's be direct: We're looking for a technical powerhouse. If you're the developer who:Is the clear technical leader on your teamConsistently solves problems others can't crackShips complex features in half the time it takes othersWrites code so clean it could be published as a tutorialTakes pride in elevating the entire codebaseThen we want to talk to you.This isn't a role for everyone, and that's by design. We're seeking developers who know they're exceptional and have the track record to prove it.Required Qualifications:Bachelor’s degree in computer science or a related field, or equivalent experience.Extensive hands-on experience with Node.js, Express.js and Nest.jsHands-on Experience with GraphQL and TypeORMProduction experience with backend frameworksin high-scale environmentsExpertise in relational and non-relational databases.Write and maintain backend and API code to support platform functionality.Ensure seamless data integration and manage relationships across complex data tables for various user roles.Advanced knowledge of MongoDB and/or MySQL, with strong database design, administration, and optimization skills.Strong experience in creating and consuming RESTful APIs and working with microservices architecture.Proficient in client-side scripting, JavaScript frameworks, and handling cross-browser compatibility issues.Experience with version control systems like Git and an understanding of CI/CD pipelines.Preferred Qualifications:Expertise in TypeScript.Experience in database infrastructure setup and optimization.Experience with containerization technologies like Docker.Familiarity with automated testing platforms, unit testing, and end-to-end testing.Strong appreciation for clean, well-documented, and maintainable code.Additional Information:This is a fully remote position.Compensation will bein USD.Work hours are aligned with the EST time zone or PT Time Zone.

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let's see what it takes.What you will do:Deliver outstanding customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Spanish and strong English proficiency (minimum B2; C1 preferred)At least 6-12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantage Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Benefits:Flexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Partnerships Manager forging strategic partnerships at Massive Rocket for growth

The Senior Data Analyst will analyze datasets to answer business questions and support decision-making while building and maintaining dashboards and reports for key stakeholders. They will also communicate insights, trends, and recommendations effectively.

Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The EAA Compliance CXAE team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through full stack dev and 3rd party integrations.What you’ll be doing:Build new services to meet critical business needs using Golang, GRPC, Typescript and React.Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.Communicate across the company to technical and non-technical leaders with ease.Quickly distill complex technical themes so that an entry level, non-tech team member can understand them.Working with teams and teammates across multiple time zones.What we look for in you:You have at least 3 years of experience in software engineering and at least 3 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.Experience with third-party vendor integrations.You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.Experience in AWS, Kubernetes, Terraform, BuildKite or similar.Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.Proficiency in Go.Nice to haves:Python, RubyKafka, MongoDB, SnowflakeSaaS platform experienceApplications using OpenAI/ChatGPT/ThirdParty IntegrationsCrypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.*Answers to crypto-related questions may be used to evaluate your onchain experienceJob #: G2674 Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.Commitment to Equal OpportunityCoinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com