Vagas remotas para brasileiros nos Estados Unidos e Europa

Job DescriptionZendesk Implementation Consultant – AI Agent Onboarding FocusZendesk is at the forefront of Customer Service Software innovation, providing cutting-edge solutions to complex challenges faced by our clients worldwide. We are looking for a seasoned Implementation Consultant to join our Professional Services team.In this role, you will focus primarily on onboarding customers to Zendesk’s AI Agent solutions, helping them adopt and integrate AI capabilities into their customer service operations. You’ll play a crucial role in guiding customers through implementation, ensuring they unlock the full potential of our AI-driven offerings.As a Services Consultant, you will partner closely with clients to understand their unique business needs and map them effectively to Zendesk's software capabilities. This role requires a blend of product expertise, project management skills, and a passion for relationship building.Key Responsibilities * AI Agent Onboarding: Lead implementations focused on Zendesk’s AI Agent solutions, helping customers adopt and scale AI to drive value and efficiency in their support workflows. * Customer Partnership: Serve as a trusted advisor for customers throughout implementation and optimization of their Zendesk project. * Product Expertise: Leverage deep product knowledge—especially around AI and automation features—to align customer business needs with Zendesk's capabilities. * Project Management: Oversee multiple projects concurrently, ensuring timely and successful delivery of customer solutions. * Communication & Facilitation: Lead meetings and facilitate discussions with customers, delivering clear and effective communication throughout the project lifecycle. * Cross-Functional Collaboration: Work closely with internal teams including Project Managers, Technical Architects, Developers, Sales, and Customer Success to ensure alignment and project success. * Problem Solving & Flexibility: Apply strong problem-solving skills to manage risks and adapt to the unique challenges of each project. * Methodology Advancements: Contribute to the continuous improvement of Zendesk Professional Services’ methodologies and tools, bringing a fresh perspective and innovative approach to the team. Qualifications * Required: 6+ years of experience in consulting or software implementation * Proven experience in software implementations in a customer-facing role * Strong project management skills with a track record of delivering projects on time * Excellent verbal and written communication skills * Ability to build strong relationships with customers and internal teams * Strong problem-solving skills and adaptability to meet evolving project needs * Passion for continuous improvement and advancing service methodologies * Ability to travel as needed for customer projects and internal offsites * Experience with AI/automation in SaaS tools is a strong plus Where We WorkZendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.The Intelligent Heart Of Customer ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Customer Support Specialist at Metricool supporting users of social media management tools.

OKTO's continuous growth demands high-caliber candidates, who can demonstrate professionalism, passion, and creativity. For those who come on board, we offer significant career advancement, challenges, and a runway for growth.OKTO powers digital payments for every entertainment, leisure, and gaming environment. Our unified payment platform combines secure, real-world transactions with the most powerful payment technology to create immersive payment experience for both merchants and their users.Since 2019, OKTO has been improving payment interactions for online and retail gaming and introducing frictionless payments with its local knowledge, sector expertise and international capabilities.The expanding business now employs over 200 payment experts, gaming insiders and software engineers, serving some of the most exciting international markets including, Brazil, Romania, Italy, Greece, Germany, the UK and Spain.SummaryThe Finance Manager / Controller will play a central role in consolidating the finance function and supporting the sustainable growth of both local and regional operations. Reporting directly to the CFO Brazil & LATAM, this professional will combine hands-on execution with a strategic mindset, ensuring high-quality financial management while driving process improvements and structural enhancements. The role requires resilience, multitasking ability, and a proactive approach to adapt in a fast-growing fintech environment.Key ResponsibilitiesFinancial Planning & AnalysisPartner with the CFO in financial planning, budgeting, forecasting, and variance analysisProvide insights and recommendations to support strategic decision-making and business growthTreasury ManagementLead cash flow, funding, FX operations, financial investments, and banking relationshipsEnsure liquidity and capital efficiency, mitigating risks and optimizing treasury processesAccounting & ComplianceSupport monthly financial closing, ensuring compliance with IFRS, US GAAP, and BR GAAPPrepare, review, and deliver both local and international financial reports (HQ)Oversee regulatory and compliance submissions (Bacen, CADOCs, PI, SPI, STR, etc.) in partnership with external auditors and consultantsProcess Optimization & Strategic ProjectsDrive automation initiatives, system integrations, and process improvements across finance operationsContribute to strategic projects, including M&A activities and system transformationsGuarantee efficiency and accuracy across AP, AR, and controlling processesLeadership & Business PartnershipAct as a technical and operational reference for the finance teamFoster collaboration across departments, embracing new responsibilities as the business evolvesEngage with senior leadership to ensure finance contributes to overall company strategyRequirementsEducation:Bachelor's degree in Business Administration, Economics, Accounting, or related fieldsPostgraduate degree or MBA is a plusExperience:Strong background in FP&A, treasury, and controllership, preferably in fintech, payments, or digital bankingAdvanced Excel skills (financial modeling and scenario analysis)Knowledge of BI tools (Power BI, Tableau, or Looker) is a plusFamiliarity with regulatory accounting and Bacen compliance is highly desirableProven ability to thrive in dynamic, high-growth environmentsLanguages:Advanced English (mandatory, or strong willingness to communicate actively in English)Portuguese (mandatory)Spanish (desirable). Important Information:Full-time position under a CLT (Brazilian employment law) contractHybrid work model, based in São Paulo/SP - BrazilBenefits Competitive compensation - aligned with your experience and the market Meal allowance - provided through a prepaid card, with the flexibility to use part of the balance beyond food expenses Health and dental plan - no monthly cost for you and your dependents, with comprehensive coverage to take care of your health and well-being TotalPass - access to gyms and partner studios, encouraging a healthy and balanced lifestyle Long-Term Incentive Plan - an opportunity for growth and participation in results, building the future together with us

OKTO's continuous growth demands high-caliber candidates, who can demonstrate professionalism, passion, and creativity. For those who come on board, we offer significant career advancement, challenges, and a runway for growth.OKTO powers digital payments for every entertainment, leisure, and gaming environment. Our unified payment platform combines secure, real-world transactions with the most powerful payment technology to create immersive payment experience for both merchants and their users.Since 2019, OKTO has been improving payment interactions for online and retail gaming and introducing frictionless payments with its local knowledge, sector expertise and international capabilities.The expanding business now employs over 200 payment experts, gaming insiders and software engineers, serving some of the most exciting international markets including, Brazil, Romania, Italy, Greece, Germany, the UK and Spain.SummaryThe Cybersecurity Manager will be responsible for planning, implementing, and overseeing the company's information security controls, ensuring regulatory compliance (when applicable), data protection, and operational resilience. This role will serve as the main security point of contact, supporting leadership and technical teams in critical decisions while fostering a strong security culture across the organization.Key ResponsibilitiesGovernance & ComplianceDevelop and maintain security policies, processes, and procedures tailored to the company's size and needsEnsure compliance with relevant regulations and standards (LGPD, basic ISO 27001 controls, PCI DSS when applicable)Provide periodic risk and security status reports to company leadershipInfrastructure & Cloud SecurityImplement and manage security controls in cloud environments (AWS preferred, but Azure or GCP as applicable)Ensure access control, encryption, and secure configurations are consistently appliedCollaborate with IT/DevOps teams to embed security into infrastructure and application lifecyclesOperations & Incident ResponseMonitor security alerts and coordinate response to incidentsMaintain an incident response plan, including escalation proceduresConduct basic business continuity and disaster recovery testingApplication & Development SecuritySupport secure development practices (code reviews, vulnerability scans)Introduce lightweight DevSecOps practices suitable for the company's scaleManage secrets, credentials, and sensitive data securelyRisk, Awareness & CultureAssess vendor and third-party risksCoordinate audits and security assessments when requiredLead employee awareness initiatives, such as phishing simulations and training sessionsIT Assets & Support Management Manage the lifecycle of IT equipment (procurement, inventory, preventive maintenance). Implement patch management practices and security updates on endpoints. Monitor support performance indicators and propose continuous improvements to enhance the internal user experienceRequirementsEducation & CertificationsBachelor's degree in Computer Science, Information Security, Engineering, or related fields (or equivalent practical experience)Certifications such as CISSP, CISM, CISA, CompTIA Security+, ISO 27001 Implementer or Lead Auditor, or AWS Security Specialty are a plusExperience5+ years of experience in cybersecurity or IT security-related rolesHands-on experience with cloud platforms and security toolsFamiliarity with compliance requirements (LGPD, PCI DSS, ISO 27001)Practical knowledge of incident response and vulnerability managementLanguages:Fluent English (mandatory - communication with global stakeholders)Portuguese (mandatory). Spanish (desirable)Important InformationFull-time position under a CLT (Brazilian employment law) contractHybrid work model, based in São Paulo/SP - BrazilBenefits Competitive compensation - aligned with your experience and the market Meal allowance - provided through a prepaid card, with the flexibility to use part of the balance beyond food expenses Health and dental plan - no monthly cost for you and your dependents, with comprehensive coverage to take care of your health and well-being TotalPass - access to gyms and partner studios, encouraging a healthy and balanced lifestyle Long-Term Incentive Plan - an opportunity for growth and participation in results, building the future together with us

Network Security Automation Engineer at Marlabs implementing global network security automations.

Secretária Comercial remota para clínica de oftalmologia, atendimento via Instagram e WhatsApp.

Content Producer creating engaging content for e-commerce insights

Company DescriptionJitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.Job DescriptionAre you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager for the Latam region, to become an integral part of our team. As a Customer Success Manager, you will assume a pivotal role in the post-sales phase, where your expertise will be essential in nurturing, enhancing relationships with our existing customer base.As a Customer Success Manager at Jitterbit, you will be at the forefront of our commitment to customer excellence. Your primary focus will be on maintaining and enhancing the satisfaction and success of our valued customers, while sourcing expansion opportunities. Here's how you will contribute:Relationship Cultivation:You will take the lead in building and nurturing strong, enduring relationships with our existing customer base. By fostering open lines of communication, you will gain insights into their unique needs and challenges, positioning yourself as a trusted advisor.Strategic Partnership: In this role, you will be instrumental in driving strategic agendas and initiatives with our clients. By aligning their business objectives with Jitterbit's solutions, you will play a vital role in ensuring that our technology continues to deliver exceptional value, enabling further expansion and growth.Effective Communication: Your exceptional communication skills will shine as you become the main point of contact for customer inquiries, concerns, and strategic discussions. Through in-person interactions, phone conversations, and written correspondence, you will provide clarity and guidance to our clients.Innovative Problem-Solving: At Jitterbit, we value an entrepreneurial spirit. As such, we encourage you to think creatively and 'outside the box.' Your ability to identify innovative solutions to our customers' pain points will be key to their ongoing success.Collaborative Excellence: Success in this role requires close collaboration with cross-functional teams. By working closely with colleagues from various departments, you will ensure a seamless and holistic approach to customer satisfaction.Based in Sao Paulo, Brazil, you will be the local face of Jitterbit for our Latam clients. Your physical presence and commitment to understanding their regional nuances will solidify our commitment to their success.QualificationsA proven track record in showcasing your ability to manage and grow customer accounts within a B2B environmentAbility to identify upsell, cross-opportunitiesIdeally you will have a sales backgroundKnow how to communicate across any stakeholder level but with a key focus on c-level and understand how interests drive those personasExceptional communication skills, spanning in-person meetings, phone conversations, and written correspondence in both Portuguese and EnglishStrategic thinking and planning capabilities, enabling you to develop and execute eff ective account and territory plans. You have had experience in a high-growth, fast-paced start-up which will enable you to quickly learn the Jitterbit product and value propositionFamiliarity with SaaS and B2B technology sales, providing you with the knowledge to navigate complex customer landscapes. Not required but desirable if you have experience in integration/iPaaS/API ManagementAn entrepreneurial mindset that embraces innovative problem-solving and an eagerness to explore new approaches. Strong organizational skills and an acute attention to detail, ensuring meticulous account management and issue resolution. Collaborative nature, allowing you to work seamlessly with colleagues from diverse backgrounds toDemonstrate strong adaptability and resilience, emotional intelligence, and cultural empathy, as wellExperience with CRM systems, knowledge of communication platforms (Slack or similar), and product usage data analysisIf you are ready to take your career to the next level and join a passionate team committed to empowering businesses through technology solutions, we invite you to apply for the role of Customer Success Manager at Jitterbit. Your expertise and dedication will play a crucial role in shaping the success stories of our clients and contributing to our continued growth.Additional InformationWhat You’ll Get:Work for a growing leader within the Integration Platform as a Service (iPaaS) tech spaceJoin a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes. Career development and mentorshipA flexible, remote-friendly company with personality and heartJitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Senior Product Designer shaping healthtech products at 99x Brazil