Vagas remotas para brasileiros nos Estados Unidos e Europa

• The bridge between onshore Product and offshore development• Conduct research to identify, document, prioritize and present the pain points of the customer experience• Assess and analyze the customer experience and business processes• Work with Product Manager and Sr Product Manager to plan and implement business functionality• Draft epics, user stories and prioritize the backlog• Collaborate with Project Manager and Development team• Be accountable for product specific OKRs and communicate progress to stakeholders

• Full-Time, Remote• Proactive and empathetic BDR to help drive client’s mission.• Key role in converting warm leads and fostering client relationships.• Proactively connect with allocated leads through calls, emails, and SMS.• Conduct daily outbound calls to leads and maintain structured follow-up.• Attend and prepare for scheduled demo calls by understanding client needs.• Maintain accurate and up-to-date records in HubSpot.• Build trust and rapport with clients and candidates through interactions.• Meet or exceed assigned sales goals with a consultative approach.

• Researching related topics from a range of online sources and creating best-in-class articles and guides that are concise yet comprehensive• Following the Career.io guidelines in terms of the style and structure of each piece• Writing in a confident, warm, and expressive style• Creating the content alongside our SEO guidance• Meeting the content deadlines within the wider content calendar• Including internal and external links within the articles that elevate understanding• Collaborating with our editors to perfect each piece of writing before publication• Participating in quarterly writer’s meetings and sharing content ideas• Completing additional writing tasks as requested

• Agency Services is looking for a skilled Cold Email Copywriter/Campaign Manager passionate about driving acquisition through innovative email marketing strategies.• Manage hundreds of cold email campaigns, perform A/B testing., and oversee multiple lead sources to optimize performance and ensure high engagement rates.• The ideal candidate will have a strong understanding of email marketing techniques, be data-driven, and possess excellent organizational skills.• Your role will be critical in helping us generate leads and fostering business growth through strategic cold emailing.• If you excel at crafting compelling email sequences and analyzing campaign performance, this is the perfect opportunity for you!

• Agency Services is looking for a skilled Cold Email Copywriter/Campaign Manager who is passionate about driving acquisition through innovative email marketing strategies.• In this role, you will manage hundreds of cold email campaigns, perform A/B testing, and oversee multiple lead sources to optimize performance and ensure high engagement rates.• The ideal candidate will have a strong understanding of email marketing techniques, be data-driven, and possess excellent organizational skills to manage multiple campaigns effectively.• Your role will be critical in helping us generate leads and fostering business growth through strategic cold emailing.• If you excel at crafting compelling email sequences and analyzing campaign performance, this is the perfect opportunity for you!

• Agency Services is looking for a skilled Cold Email Copywriter/Campaign Manager who is passionate about driving acquisition through innovative email marketing strategies.• In this role, you will manage hundreds of cold email campaigns, perform A/B testing, and oversee multiple lead sources to optimize performance and ensure high engagement rates.• The ideal candidate will have a strong understanding of email marketing techniques, be data-driven, and possess excellent organizational skills to manage multiple campaigns effectively.• Your role will be critical in helping us generate leads and fostering business growth through strategic cold emailing.• If you excel at crafting compelling email sequences and analyzing campaign performance, this is the perfect opportunity for you!

• Passionate about the world of tech?• Join our team as a Customer Support Consultant today• Provide exceptional customer support via chats, and emails• Build positive and long-lasting relationships with customers• Meet team KPIs• Always be up-to-date with cutting-edge technology• Securely work with customers’ sensitive information• Apply the latest and greatest customer happiness practices• Maintain working knowledge of our client’s products and services• Since 2010, we’ve become an industry leader in premium outsourced customer support

•Passionate about the world of tech?•What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?•Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.•Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.•Excited? Let’s see what it takes 💛•Provide exceptional customer support via chats, and emails•Build positive and long-lasting relationships with customers•Meet team KPIs•Always be up-to-date with cutting-edge technology•Securely work with customers’ sensitive information•Apply the latest and greatest customer happiness practices•Maintain working knowledge of our client’s products and services

• Provide prompt and courteous assistance to customers via phone, email, and chat.• Address customer inquiries, troubleshoot issues, and provide timely resolutions.• Investigate and analyze customer concerns, taking ownership of resolving issues.• Collaborate with cross-functional teams for satisfactory resolutions.• Develop a deep understanding of products or services and communicate effectively with customers. • Build strong relationships with customers, fostering trust and loyalty.• Handle customer complaints with empathy and professionalism.• Accurately document customer interactions and generate reports.• Identify opportunities to enhance customer support and satisfaction.• Assist in creating knowledge base articles and conduct product training sessions.• Adhere to service level agreements and participate in quality monitoring programs.• Collaborate with sales, marketing, and product development to address customer needs.

• We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes.• Handle and respond to 75+ inbound inquiries daily across phone, email, and live chat.• Maintain a professional phone presence, providing excellent customer service.• Efficiently manage and prioritize multiple tasks throughout the day.• Collaborate with internal teams to coordinate activities and resources as needed.• Attend and actively participate in team meetings and training seminars.• Support cross-functional teams, including sales, marketing, and operations.• Continuously challenge yourself to improve and contribute to team success.• Maintain strong work ethic and consistently demonstrate willingness to learn.