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The agent will screen user inquiries via phone, email, or chat, provide updates, and manage the lifecycle of IT issues by logging, categorizing, prioritizing, and performing initial diagnosis. Key tasks include resolving issues at first contact, assigning incidents to the next support level, handling critical incidents, and verifying all resolved incidents with users.

The Senior Software Engineer will design, develop, and optimize core APIs and data services for the flagship SaaS platform, focusing on backend services using .NET/C# on Azure and managing SQL data structures. Responsibilities also include building responsive UI components, implementing security best practices, participating in DevOps, and mentoring team members.

The Senior ML Engineer will lead the design and implementation of robust ML infrastructure for efficient model training, optimization, and deployment. Responsibilities include bridging research and production, ensuring models are production-ready and operate reliably at scale across diverse environments.

The role involves sourcing and analyzing data to develop site and patient strategies for client proposals and post-award feasibility offerings, managing these offerings from the Request for Proposal stage through completion. Specific duties include developing and presenting data-driven strategies using modeling tools and confirming/revising strategies through client discussions for both pre-award and awarded feasibility offerings.

The Bookkeeper (AP Focus) is primarily responsible for managing daily accounts payable activities, including processing and coding vendor invoices and managing payment runs. This role also supports basic bookkeeping tasks and assists with the month-end close process.

This sales and marketing professional is responsible for making outbound calls and handling inbound leads to qualify prospective clients and schedule practice consultations. Duties include making daily contact attempts from target lists and converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads by scheduling appointments.

The lead developer will drive the architecture, performance, deployment, and long-term scalability of the macOS application, which is central to the Reflow platform. This includes owning the quality bar through profiling and optimization, ensuring compatibility in managed environments, and collaborating with backend teams.

You will work on the development of features that optimize the main products and platform. This includes building production quality software that will be part of the core products and platform.

The Senior AI Engineer will be responsible for shaping the AI infrastructure and driving production-ready LLM experiences using a modern stack, making data-driven decisions on model performance, reliability, and cost. Key duties include owning advanced prompt systems, structured outputs, complex LLM workflows, and ensuring observability, debugging, and evaluation using tools like Langfuse and OpenRouter.

The role involves owning the observability and lifecycle management of AI features across the organization, which includes building tools and infrastructure for developing, monitoring, and optimizing LLM-powered features. Responsibilities also cover designing automated evaluation pipelines, developing metrics dashboards for LLM usage (cost, tokens, latency), and establishing best practices for the full prompt lifecycle.

This role involves leading high-tempo creative strategy and direction for full-funnel ad programs across platforms like Meta and TikTok, delivering expert advice and concepts primarily through short-form video. The strategist will translate performance data into compelling ad concepts, brief designers/editors, and monitor results to inform creative iterations.

The primary goal is to support InEvent clients through chat, email, and virtual calls, aiming to exceed user expectations while meeting key performance indicators for response time and satisfaction. Responsibilities also include identifying customer issues, investigating queries, and reporting potential improvements to the development team.

The engineer will coordinate with the Government and Architect to design, implement, and configure ServiceNow ITOM capabilities, focusing initially on enterprise discovery workshops impacting the CMDB system. Subsequently, they will implement, configure, deploy, and maintain ServiceNow ITOM integrated with Axonius while contributing to key contract deliverables.

The engineer will be responsible for building and owning the asset discovery experience across tokens, perpetuals, and prediction markets within the Discovery pod. This involves designing, building, and scaling systems for asset exploration across web, mobile, and browser extension platforms.

The Bookkeeper (AP Focus) is primarily responsible for managing daily accounts payable activities, including processing and coding vendor invoices and managing payment runs. This role also supports basic bookkeeping tasks and assists with the month-end close process.

The role involves owning assigned portions of the monthly close across multiple entities, including preparing journal entries, accruals, and account reconciliations, while also overseeing expense recording and categorization. Additionally, the accountant will maintain reporting dashboards, ensure data integrity between systems, and contribute variance explanations for management and board reporting.

The role involves driving new business development within the sports, entertainment, and sponsorship ecosystem by identifying, pursuing, and closing significant revenue opportunities with professional sports properties. This requires leveraging industry relationships and proprietary data intelligence solutions to address client challenges in areas like business intelligence and marketing activation.

The role involves designing, implementing, and optimizing ETL processes to enhance data flow and operational efficiency while monitoring workflows for reliability and performance. Key duties include developing scalable data pipelines using Python, managing Azure storage solutions, and supporting data architecture for AI initiatives.

The specialist will maintain and coordinate food safety documents, traceability data oversight, and program maintenance according to Standard Operating Procedures. Key duties include leading supplier/distributor onboarding and participating in technical automation improvements for document management.

This role is instrumental in ensuring the flawless execution of global payroll operations, directly impacting the financial well-being of the team across international markets like Portugal and Singapore. The individual will independently manage the full lifecycle of moderately complex international payroll projects, ensuring compliance with global statutory requirements.