Vagas remotas para brasileiros nos Estados Unidos e Europa

Tech Lead for a LATAM microtransit platform focusing on architecture and reliability.

BDR for BPO and remote talent firm generating qualified sales leads

Technical Lead building scalable Azure .NET React solutions at Upstart 13.

Senior Graphic Designer for performance-driven digital marketing agency creating ads and web assets.

As a Sr. Product Data Analyst, you'll be directly impacting our results through insights and reports. You'll be working close to product managers, researchers, and other business stakeholders, helping with prioritization, assessments, and business recommendations. It will be your responsibility, alongside the Analytics team, to nurture the data-driven culture within the company, making data easier to consume, be it through interactive reports, easy-to-use datasets, documentation, training.Help Us Build the Future of Outdoor ServicesAt LawnStarter, we're transforming the $100B+ outdoor home services industry—making it easier for homeowners to book, manage, and enjoy services like lawn care, landscaping, and more. With $30M+ in venture funding and solid traction, we're investing in the next generation of our platform—and we're looking for a Lead Software Engineer to help drive it.📹 See what we are building!Problems to be solvedYour Primary Responsibility Will Be To Empower Our Organization To Be More Data-driven, And There Are Many Ways To Accomplish That, Such As Modeling & Analysis: A marketplace is a complex system, with various moving parts and often contradicting signals. That creates an extremely exciting pool of opportunities to find gaps, insights, or optimizations. The analysis and models we need have different degrees of complexity, from simple AB tests to multivariate models on retention or ETA. We expect you to have advanced experience in SQL and intermediate experience in Python or R Reporting: If a complex system creates an exciting pool of opportunities, it also creates a high number of metrics that we need to keep track of to run the business efficiently. However, a dashboard is only as good as our trust in being correct and updated. It's your responsibility to understand the needs of the teams you'll be working with and help the Analytics team create and maintain our reporting system, keeping it organized and user-friendly. For that, you'll be mainly using Tableau and Metabase Analytics Engineering: Although it won't be your main focus, occasionally, you will need to work on the inner layers of our Data Warehouse to provide clean and documented datasets to empower our reports and end users within the organization. Understanding the business needs and consolidating them into our DW is crucial to maintaining a reliable single source of truth. We use DBT for the data transformation, so SQL experience is a mustRequirements Experience: You have 4+ years of experience in data & analytics at data-driven companies Education: You have a STEM or business background or relevant education that makes you suited to empower our organization to be more data-driven Learning Mindset: You take pride in understanding problems deeply and asking the right questions. You can absorb a variety of topics with extreme ease, having a structured and logical approach to developing your understanding of the business and its challenges. This is unlikely to be a good fit if you have a preconceived system of processes and methods and plan on just applying them without first learning all the ways our business is unique Team player: You are ready to work alongside exceptional people, helping them achieve great results. You create an environment where people are excited to work with you daily, with intellectual honesty and trust Business focus: You care deeply about understanding business needs and how your analysis connects with our product, customers, and financials. You can envision how metrics drill down from the highest to the lowest level, identifying what needs to be analyzed or reported on each Bias for action: You understand that despite your careful approach to understanding problems and identifying opportunities, you actively try to avoid being a perfectionist or getting yourself tied up in knots. You have a bias for action in order to make progress. You enjoy being scrappy and constraints enthrall you. This is unlikely to be a good fit if you, by default, like building full solutions from the get-goVERY IMPORTANT REMINDER: Please upload your English resume—applications without it will not be considered.BenefitsBenefits🎁 Perks of Working with Us Salary range: $60-$70k USD annuallyWork from anywhere Flexible hours—get the work done on your schedule Unlimited PTO —We focus on results. Take the time you need to recharge or enjoy life and work hard when you returnLawnStarter is building the future of outdoor home services. Want to help us shape it?Apply now and let's grow together.

Principal DevOps Engineer building and automating Azure cloud infrastructure

ATM technical support for Bitcoin Depot's Bitcoin ATM network in Brazil

Backend Software Developer for AWS infrastructure and REST API development.

COO to scale Happy Mammoth natural health DTC brand globally.

20four7VA seeks remote Administrative Coordinator for construction business support.

Project Management Office Intern supporting strategic initiatives remotely

Build Azure automation and IaC for a SaaS technology company

Project Manager overseeing SAP solutions implementation at DataXstream

Job DescriptionZendesk Implementation Consultant – AI Agent Onboarding FocusZendesk is at the forefront of Customer Service Software innovation, providing cutting-edge solutions to complex challenges faced by our clients worldwide. We are looking for a seasoned Implementation Consultant to join our Professional Services team.In this role, you will focus primarily on onboarding customers to Zendesk’s AI Agent solutions, helping them adopt and integrate AI capabilities into their customer service operations. You’ll play a crucial role in guiding customers through implementation, ensuring they unlock the full potential of our AI-driven offerings.As a Services Consultant, you will partner closely with clients to understand their unique business needs and map them effectively to Zendesk's software capabilities. This role requires a blend of product expertise, project management skills, and a passion for relationship building.Key Responsibilities * AI Agent Onboarding: Lead implementations focused on Zendesk’s AI Agent solutions, helping customers adopt and scale AI to drive value and efficiency in their support workflows. * Customer Partnership: Serve as a trusted advisor for customers throughout implementation and optimization of their Zendesk project. * Product Expertise: Leverage deep product knowledge—especially around AI and automation features—to align customer business needs with Zendesk's capabilities. * Project Management: Oversee multiple projects concurrently, ensuring timely and successful delivery of customer solutions. * Communication & Facilitation: Lead meetings and facilitate discussions with customers, delivering clear and effective communication throughout the project lifecycle. * Cross-Functional Collaboration: Work closely with internal teams including Project Managers, Technical Architects, Developers, Sales, and Customer Success to ensure alignment and project success. * Problem Solving & Flexibility: Apply strong problem-solving skills to manage risks and adapt to the unique challenges of each project. * Methodology Advancements: Contribute to the continuous improvement of Zendesk Professional Services’ methodologies and tools, bringing a fresh perspective and innovative approach to the team. Qualifications * Required: 6+ years of experience in consulting or software implementation * Proven experience in software implementations in a customer-facing role * Strong project management skills with a track record of delivering projects on time * Excellent verbal and written communication skills * Ability to build strong relationships with customers and internal teams * Strong problem-solving skills and adaptability to meet evolving project needs * Passion for continuous improvement and advancing service methodologies * Ability to travel as needed for customer projects and internal offsites * Experience with AI/automation in SaaS tools is a strong plus Where We WorkZendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.The Intelligent Heart Of Customer ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.