Vagas remotas para brasileiros nos Estados Unidos e Europa

Senior/Mid-level Software Engineer developing Backend solutions using Node.js

ELVTR is a premier online education platform specializing in live courses led by industry experts from global companies such as Nike, Netflix, Google, and more. Since our establishment in 2020, we have grown from a small team to 140 talented members, delivering education to over 17,000 students worldwide. We are currently expanding our team in South Africa to support our growing presence and impact.Position Overview:ELVTR is on the hunt for a sharp, results-oriented Phone Sales Representative to help convert highly engaged leads into enthusiastic customers. You won't need to chase cold leads—your job is to close warm prospects who've already scheduled their calls. If you're passionate about high-ticket sales and want to earn what you're worth, this role is for you.This is a full-time, fully remote position open to candidates based in Brazil.This role requires working hours that align with the APAC time zone.This job is for you if you are:A born closer who thrives under pressure and doesn't just meet targets—you crush themStrategic in your approach, with a deep understanding of buyer psychologySelf-directed and disciplined in a remote work setupA collaborator who brings value to your team while owning your individual resultsResponsibilities:Convert warm, pre-qualified leads into enrolled students for our premium coursesBuild rapport with prospects and identify how our programs align with their goalsTrack your metrics and iterate fast to exceed conversion benchmarksMaintain clean and detailed records in our CRMCommunicate customer insights to marketing and product teams for continuous improvementCoordinate with internal departments to ensure a seamless customer journeyRequirementsBachelor's degree in Business, Marketing, or a related fieldFluent, professional English communication skillsStrong grasp of CRM tools and digital sales platformsAbility to adapt to a fast-paced environment and retain product knowledge quicklyConfidence, curiosity, and excellent listening skillsA history of high performance in quota-carrying roles is a strong plusBenefitsHigh earning potential with competitive base pay + uncapped commissions and bonusesMental health coverage, fitness reimbursements, generous vacation policy, and access to all ELVTR coursesA performance-driven, supportive culture that celebrates wins and encourages growth. Why You Should Join ELVTR: You'll be part of something bigger. We're not just selling courses—we're building a movement to raise the standard of online education. Every enrollment you drive helps someone take real steps toward career transformation We move fast, and you grow faster. ELVTR is scaling quickly, and we promote from within. If you bring results, you'll earn trust, autonomy, and opportunities—fast. You won't have to wait years to make your mark Work with sharp, driven people—every single day. Our team is high-performing, tight-knit, and serious about impact. You'll never be the smartest person in the room, and that's a good thingJoin Us:Do you have the drive and skill set to excel in a high-ticket sales environment? Are you ready to be part of a team as committed to closing deals as they are to transforming the landscape of online education? If so, apply now and elevate your career with ELVTR.Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in moving forward. We appreciate your understanding and look forward to reviewing your application.ELVTR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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OUR HIRING PROCESS:We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy PolicyOur ideal candidate is a skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.We are looking for a Copywriter to write clear and concise copy for emails, campaigns, ads, publications, and websites. Your words will inform and engage target audiences. To succeed you must be a skilled writer who is open-minded and capable of shifting your style to suit different industries and clients. You must also think critically and under tight deadlines.Submit up to five writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.Qualifications:Person with (proven)English writing skills;Previous copy-writing experience (2+ years)Technical knowledge and B2B writing experience preferred;Excellent time-management and organizational skillsAbility to work with tight deadlines and in a fast-paced environment;Ability to follow instructions and edit work on short notice based on client or QA feedbackOther concentrations welcome.

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work.We're seeking experienced and empathetic Technical Support Engineers with hands-on knowledge of the Laravel ecosystem, including tools like Forge, Vapor, Spark, Envoyer, and Nova. While expertise in all these products isn't required, familiarity with at least one or two is highly valued.Customer Success & Support at LaravelOur Customer Success and Support team is dedicated to making every customer interaction a positive and empowering experience. They are driven by a passion for helping developers succeed and take pride in their ability to: Resolve Issues Efficiently: Tackle customer challenges with speed and precision, delivering effective solutions that keep projects moving forward Foster Positive Relationships: Communicate with warmth, professionalism, and a genuine desire to assist Apply Technical Expertise: Dive deep into complex technical issues, leveraging their knowledge to troubleshoot and guide customers to success Empathize and Support: Truly listen to customers, understanding their unique needs and ensuring they feel valued and supported. As champions of the customer experience, our team plays a crucial role in shaping our products and services. By regularly sharing insights and feedback with the product team, they help ensure Laravel continues to evolve in ways that meet the needs of our vibrant developer community.The RoleAs a Technical Support Engineer, you will play a vital role in delivering exceptional support to our users. Your responsibilities include: Ticket Management: Use our support tool (currently Plain) to efficiently triage, prioritize, and manage incoming tickets, ensuring timely responses Customer Support: Provide empathetic and effective solutions to customer inquiries, aiming for first-contact resolution while being prepared to handle complex or challenging cases Bug Reporting and Feature Requests: Identify and document software bugs or feature requests, collaborating with the engineering team to drive resolutions or improvements Escalation Management: Recognize and escalate issues that require higher-level intervention, ensuring seamless hand-offs and quick resolutions Team Collaboration: Work closely with teammates to resolve intricate customer issues and foster a supportive team environment Knowledge Sharing: Contribute to and utilize our knowledge base and saved replies to ensure consistent and high-quality support Multichannel Support: While email is our primary channel, be adaptable to future support methods, including chat and phone supportOur goal is to leave every customer delighted with their experience, ensuring that all interactions reflect our commitment to excellent service. Success in this role is measured by:Maintaining a 96%+ customer satisfaction ratingResolving 80% of tickets within the first responseMeeting 100% of SLA commitments, ensuring timely responses and resolutions in line with our service level agreementsRequirementsThis role requires availability during Central Standard Time (CST) or Mountain Standard Time (MST) hours.Experience And SkillsAt least 2 years of experience in customer support, customer success, or a similar role, supporting technical productsExceptional verbal and written communication skills, with the ability to convey complex ideas clearly and effectivelyA customer-first mindset with demonstrated patience, empathy, and a genuine desire to helpExperience in developer content or developer relations is a strong plus, showcasing your ability to effectively engage with a developer audienceFluency in English is required, and proficiency in additional languages is highly desirable to better serve our global customer baseTechnical ExpertiseSolid understanding of web application hosting and infrastructureProficiency in installing and troubleshooting technologies such as Nginx, DNS, SSL, PHP, MySQL, and RedisComfortable working in a terminal environment to resolve customer issues directly on their serversFamiliarity with Ubuntu server management and debugging processesKnowledge of PHP and the Laravel frameworkUnderstanding of cloud computing concepts and providers; experience with AWS is a bonusAll applications, including resumes and cover letters, must be submitted in English.Applications in other languages will not be considered.BenefitsFully remote and globally distributed working environmentOption to attend Laracon conferences around the worldPaid time off (Vacation, Sick & Public holidays)Family leave (Maternity, Paternity)Company equityWelcome kit with custom Laravel swag

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