Vagas remotas para brasileiros nos Estados Unidos e Europa

Principal Engineer designing and optimizing big data platforms

Why Join Us?Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you're passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.Position Overview:We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.Key Responsibilities: * Design and develop scalable, decoupled, and fault-tolerant software solutions * Analyze inter-system workflows and identify opportunities for improvement * Synthesize complex data into actionable insights and recommendations * Manage multiple projects and priorities effectively * Collaborate across departments to deliver reliable software solutions * Ensure compliance with internal policies and procedures * Maintain consistent attendance and punctuality * Perform other duties as assigned RequirementsEducation & Experience: * Bachelor's degree in Computer Science or related field (or in final stages of completion) * Master's degree in a related discipline is a plus * Minimum of 4 years of relevant experience in software development Technical Skills: * Proficient in .NET and C# * Strong experience with SQL * Deep understanding of object-oriented programming * Experience with distributed systems and full-stack development * Comfortable working in Agile development environments * Architectural thinking and systems-level understanding Additional Competencies: * Adaptability to new technologies and programming languages * Timely and precise project execution * Strong analytical and problem-solving skills * Excellent written and verbal communication abilities * Team-oriented mindset with a collaborative spirit * Fluency in English is required Other Requirements: * Willingness to contribute wherever needed to support broader company objectives * Ability to work effectively with diverse teams Benefits * Work for the most exciting companies in the North American Market * Flexible schedules * Work from anywhere * Highly competitive compensation

RemoteVA is looking for a Zoho Expert with experience in the commercial real estate or lending industry to help us clean up, streamline, and enhance our Zoho One ecosystem. You'll play a key role in automating workflows, building insightful dashboards, and creating customer-facing portals—all powered by Zoho and AI.🔑 What You'll DoCRM Cleanup & Data ManagementAudit and refine existing Contacts, Accounts, and Deals in Zoho CRMDeduplicate and standardize records across modules for accuracy and consistencyDeploy AI-powered solutions for ongoing data hygiene and enrichmentWorkflow AutomationDesign and implement advanced workflows in the Deals moduleStreamline lead-to-deal conversion processesAutomate routine tasks to reduce manual work and boost team productivityReporting & DashboardsDevelop custom dashboards to display KPIs in real timeDeliver insights into sales performance, pipeline health, and client activityProvide leadership with clear visibility into progress against goalsCustomer Portals & EngagementBuild branded customer portals for borrowers and clientsCentralize documentation, communication, and deal progress trackingIntegrate AI tools for smarter, more efficient client supportAI & IntegrationLeverage Zoho AI features (Zia, chatbots, predictive workflows, etc.)Integrate Zoho apps (CRM, Creator, Analytics, Books, Campaigns, Flow, Cliq, etc.) into a seamless platformEnsure systems are scalable, secure, and aligned with industry best practicesRequirements✅ What We're Looking ForProven experience with Zoho One applications, particularly CRM, Creator, Analytics, and FlowRequired: Prior project experience within the commercial real estate or lending industry using Zoho solutionsStrong expertise in building automations, dashboards, and client portalsFamiliarity with Zoho AI tools and their applicationsExcellent analytical, problem-solving, and communication skillsAbility to translate business needs into effective, scalable Zoho solutionsBenefitsSchedule: Full-time | 9 AM - 5 PM Arizona TimeLocation: Remote (Work-from-Home📩 Apply NowSend your CV and portfolio to 👉 mondilla.jay03@gmail.comPlease highlight your Zoho project experience in commercial real estate or lending when applying.

Evergreen Content Writer - iGamingRemotePermanent or Full-time Contractor Competitive SalaryAbout UsClickOut Media is not just a company - it's a thriving ecosystem of diverse talent from around the globe. As a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds. With over +850 team members and more than 200 assets, our startup culture fuels our growth, making us a leading force in multi-channel marketing. We specialise in delivering best-in-class SEO & Content solutions to esteemed clients worldwide.What Makes Us DifferentAt ClickOut Media, we thrive in the most competitive search verticals, operate across every major language, and conquer platforms you've probably never even heard of. Our dynamic approach, combined with our fast-paced environment, sets us apart in the industry. We're not just here to meet expectations; we're here to exceed them, every single time. Our relentless pursuit of excellence has been the cornerstone of our continuous success.Job DescriptionWe are seeking a talented Content Writer to join our team, specializing in crafting high-quality, engaging, and commercial evergreen content. This mid-level role focuses on delivering value-driven content tailored for the gambling and online casino industry, with a strong emphasis on SEO to drive traffic and conversions. The ideal candidate will have experience in the gambling sector and the ability to write content that captures the audience's attention while adhering to SEO best practices.Core TasksWrite and optimize evergreen content, including guides, tutorials, reviews, and industry insights, for the gambling and online casino niche.Collaborate with the SEO team to identify high-performing keywords and implement them effectively in content.Conduct thorough research on gambling-related topics to ensure accuracy, relevance, and authority.Update and refresh existing content to improve its SEO performance and maintain its relevance over time.Adhere to established editorial guidelines and maintain high-quality standards across all content.Analyze content performance using tools like Google Analytics and Search Console, making adjustments to improve traffic and engagement.Work with other teams to ensure content aligns with broader business and marketing goals.Essential Requirements3+ years of experience writing in the gambling, online casino, or related industries.Exceptional written communication skills in English, with a strong ability to create engaging, informative, and audience-specific content.Demonstrable knowledge of SEO principles, including keyword research, content optimization, and ranking strategies.Familiarity with tools like Ahrefs, SEMrush, or similar platforms for SEO analysis and strategy development.Experience using WordPress CMS for content creation and management.Basic understanding of analytics platforms such as Google Analytics to track and measure content success.Strong research skills and the ability to adapt to industry trends quickly.Highly organized, detail-oriented, and capable of meeting deadlines consistently.Benefits & RewardsA brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shineAn entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)Build an organisation that continues to diversify its portfolioPersonal responsibility with a ton of autonomy33 free paid daysAn international team with over 35 nationalitiesFully Remote working (work fully remotely and option for weekly coworker space)Additional benefits for permanent employees are available depending on the locationWhat do we mean by "Fully Remote"Clickout Media offers you an unparalleled working experience. We are registered in Malta, but you don't have to be. Wherever you are based, and whether you are employed, operate B2B, or are a career freelancer, we will always find a way to work with great people.Engaging with a worldwide workforce, ClickOut Media brings together world leading experts in the fields of Tech, SEO, Content and Product. Our remote approach gives absolute flexibility to our people and exemplifies our philosophy of autonomy and trust.Diversity is a given for us, and this unique approach allows us to deliver and have respect for the wide variety of people, experiences and cultures we bring together.Our Recruitment Process Is As FollowsApplyHave an introduction call with our recruitment teamHave a technical interviewDo a testEqual OpportunitiesClickOut Media is an equal opportunity employer welcoming applicants from all backgrounds.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll PlayYou’ll take the lead in shaping the future of our CRM platform, Zendesk, ensuring it evolves in lockstep with our customer experience goals. Acting as a bridge between CX, business stakeholders, and technical teams, you’ll bring new workflows to life, streamline operations, and uncover what’s next.Own the end-to-end strategy and execution of our Zendesk platform, from daily configuration to long-term product vision.Translate feedback into features that improve efficiency for agents and elevate the customer journey.Partner with cross-functional teams to scope, prioritize, and launch impactful platform enhancements.Lead the rollout of updates with clear documentation, training, and communication to drive adoption.Analyze usage trends and pain points to unlock smarter workflows and optimize performance.Serve as the primary contact for Zendesk and related technology partners to maximize platform value.Program manage cross-functional initiatives, driving momentum and delivering against key milestones.Manage vendor relationships and ensure third-party partners deliver on time, on budget, and at standard.This is an Individual Contributor role. Experience You Bring2+ years in product management, technical operations, or business systems, ideally in a SaaS environment.Hands-on experience with Zendesk as an admin or advanced user.Confident communicator with a strong sense of emotional intelligence and stakeholder savvy.Proven ability to navigate ambiguity, align teams, and move initiatives forward with clarity and precision.Experience translating data into dashboards, insights, and action using tools like Excel, Tableau, or SQL.Familiarity with project management tools and methodologies to prioritize, schedule, and execute with purpose.Background in CRM or software implementation with a user-first mindset.A track record of building trust and influence across technical and non-technical audiences.Have we piqued your curiosity?Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

About UsChainlink Labs is one of the primary contributing developers of Chainlink, the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance. The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, Decentralized Finance (DeFi), payments, stablecoins, and more. Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, ANZ, Aave, GMX, Lido, and many others.Chainlink Labs is a world-class team of over 600 developers, researchers, and capital markets experts, and has ranked among Fortune's Best Workplaces in Technology, Fortune's Best Medium Workplace, and the Top 100 Global Most Loved Workplaces. Learn more at chain.link or chainlinklabs.com.The Observability Team enables Chainlink development and empowers engineers to continue building and supporting crucial products and services that have a profound impact in the blockchain industry. Reliability is vital to the success of our company. As a Senior SRE, you will help us accelerate and enable other engineering teams by increasing self-service and decreasing cognitive load.This job would be perfect for someone who has a strong DevOps mentality, is passionate about building and maintaining a mature GitOps environment, and has experience focusing on observability. The entire engineering team is expanding, and you would have plenty of opportunities to build, learn, and grow.We all have different backgrounds and are determined to help you succeed no matter where you are or who you are. If you think you would do a great job at Chainlink, we are looking forward to speaking with you, even if you don't match 100% of the job requirements: those describe people we've usually had a great time working with, but they're not a tick-box exercise.Your Impact * Build and orchestrate Modern OTEL-based Observability Platform * Support multiple telemetry types, like metrics, logs and traces. * Define and support modern governance in observability and problems at scale. * Ensure reliability, security, and performance exceed our defined SLAs * Work with engineers from across the company to help troubleshoot issues, deploy new products and services, and increase velocity while decreasing cognitive load * Lead the design and deployment of monitoring/observability services to detect and alert the team of needed action. * Ingest, aggregate, transform, and utilize data from a multitude of sources in our real time data pipeline. * Oversee the availability, performance, and supportability of our observability infrastructure. * Create processes around alert response operations and support the team to ensure the reliable delivery of oracle data. * Make recommendations to ensure sufficient metrics are collected to create alerts with every new feature release. * Champion reliability and security by taking the time to do your work right the first time Requirements * 7+ years of relevant professional experience. You probably have worked on a devops, infrastructure, SRE, and/or platform team before * Ability to develop software outside of the scope of typical infrastructure requirements and configurations * Experience programming in C, C++, Java, Python, Go, Perl, or Ruby * Expert knowledge in all aspects of designing, developing, and managing large real-time systems * Experience with monitoring and logging. You know how to export metrics using Prometheus, have built a Grafana dashboard or two, and have experience with a centralized logging solution like an ELK Stack, Splunk or Grafana Stack. * Experience with distributed systems and container orchestration. You have maintained or even built Kubernetes clusters before and feel comfortable deploying completely new services on them * Strong communication skills. You can give and receive constructive feedback, and you do not shy away from planning meetings and code reviews Desired Qualifications * Excitement for blockchain, Web 3.0, and similar decentralized technologies. * Experience running any infrastructure in the blockchain/web3 space * Ability to scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity * Experience working remotely in a distributed team * A strong desire to grow and challenge yourself. We would expect you to constantly find ways to improve and automate services to reduce toil Some of the tools and services we use daily or almost daily are: * AWS; Terraform/Terragrunt; Kubernetes, Calico and ArgoCD; Prometheus and Grafana; GitHub Actions; Packer * We expect you to be comfortable with most of those tools and very proficient in several of them. All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.Commitment to Equal OpportunityChainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.Global Data Privacy Notice for Job Candidates and ApplicantsInformation collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.

Your wellbeing, our mission. Join a company shaping a healthier world.GET TO KNOW USAt Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.Join us in redefining the future of wellbeing!THE OPPORTUNITYWe are hiring a Credit Manager to our Financial Solutions team in Brazil! This is a Remote - Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil.This role is to join the Financial Solutions (Partners at Scale) team that is responsible for leading the credit department, with a primary focus on B2B operations. As the lead for the credit department, you'll be responsible for building and scaling the credit function from scratch. This is a hands-on role where you will define and implement credit policies and procedures, ensuring the financial health of business partnerships. The position involves conducting structured credit analyses for large clients, assessing financial statements and operational data to determine risk, and presenting cases to credit committees.YOUR IMPACT * Lead the development, review, and ongoing maintenance of credit models in partnership with the fund manager. * Define and update credit and collection policies to ensure they are aligned with business strategy and market best practices. * Conduct structured credit analyses for large clients, assessing financial statements and operational data to determine risk. * Prepare and present cases for credit committees, providing clear, data-driven recommendations. * Develop a hands-on approach to build and improve the entire credit process, from initial analysis to policy enforcement. * Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. Who You Are * Proven experience in B2B credit analysis. * Experience as Credit Specialist or Credit Coordinator. * Strong knowledge of statistical and financial modeling. * Proficiency in data analysis tools like Python and SQL. * High analytical capability with a detail-oriented and strategic mindset. * Excellent communication and stakeholder management skills, both internal and external. * Proactive, highly organized, and able to thrive in a fast-paced environment. * Ability to work independently and collaboratively to build and scale a new business function. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B credit analysis and proficiency in data analysis tools are mandatory requirements.What We Offer YouWith thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.Our flexible benefits program allows you to customize some of the benefits, according to your needs!Our Benefits IncludeWELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.HEALTHCARE: Health, dental, and life insurance.FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!Diversity, Equity, and Belonging at WellhubWe aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.#BR-REMOTE #SP-HYBRID

Technical Account Executive selling Prefect's workflow orchestration platform to net-new developer SaaS customers

Ruby on Rails developer for US online bookstore saving students money

Principal Engineer leading backend architecture for Brazilian fintech RecargaPay.

Senior .Net Engineer maintaining payments software and improving performance

OKTO's continuous growth demands high-caliber candidates, who can demonstrate professionalism, passion, and creativity. For those who come on board, we offer significant career advancement, challenges, and a runway for growth.OKTO powers digital payments for every entertainment, leisure, and gaming environment. Our unified payment platform combines secure, real-world transactions with the most powerful payment technology to create immersive payment experience for both merchants and their users.Since 2019, OKTO has been improving payment interactions for online and retail gaming and introducing frictionless payments with its local knowledge, sector expertise and international capabilities.The expanding business now employs over 200 payment experts, gaming insiders and software engineers, serving some of the most exciting international markets including, Brazil, Romania, Italy, Greece, Germany, the UK and Spain.Key ResponsibilitiesRegulatory Monitoring & ManagementOversee daily monitoring of legislation and regulations in Brazil, Mexico, Chile, Peru, and ArgentinaManage regulatory management tools and governance frameworks applicable to LATAM marketsTranslate and adapt regional regulations into corporate policies and processes for implementationProduct Compliance & Regulatory EngagementEnsure compliance of new and existing products with applicable laws and regulatory requirementsLead communications with regulators across multiple jurisdictions, including inquiries, inspections, and licensing projectsAct as the company's compliance representative in LATAM with authorities and external stakeholdersPolicy Development & Risk ManagementDevelop, implement, and maintain regional compliance policies, guidelines, and trainingIdentify compliance risks across LATAM operations and propose effective mitigation strategiesAlign regional compliance practices with global standards and internal governance frameworksLeadership & CollaborationPartner with internal teams (Legal, Risk, Product, Operations, Finance) to integrate compliance into business operationsProvide guidance and strategic input to senior leadership on regulatory changes and potential impactsPromote a culture of compliance and ethical conduct across LATAM teamsRequirementsEducation:Degree in Law or related fieldsPostgraduate studies in Compliance, Risk Management, Financial Regulation or related fieldsExperience:7+ years of experience in compliance or regulatory affairs, preferably in fintech, banking, or financial servicesSolid knowledge of LATAM regulatory frameworks and experience with cross-border compliance managementProven track record managing regulatory interactions, licensing processes, and compliance programsStrong technical writing, policy design, and institutional communication skillsLanguages:Fluent Spanish (mandatory)Fluent English (mandatory, for global communication)Portuguese (desirable)Benefits Competitive compensation - aligned with your experience and the market

About Command|LinkCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.Learn more about us here!This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, WisconsinAbout The RoleWe are seeking a hands-on, execution-driven Technical Account Manager (TAM) to partner with enterprise customers on onboarding, workflow configuration, monitoring, and ongoing adoption of the CommandLink ITSM platform.This role is ideal for someone who thrives on personal ownership of customer success — driving projects from demo to adoption, solving technical challenges directly, and ensuring customers realize maximum value from our platform. You won’t just advise; you’ll roll up your sleeves, configure, troubleshoot, and deliver.You will work closely with sales and solution engineering teams, but you are the primary technical owner for your accounts, accountable for successful onboarding, seamless integrations, and continuous improvement.What You’ll DoCustomer Onboarding & Platform SetupLead enterprise onboarding sessions and technical discovery with full accountability for outcomes. Configure the CommandLink ITSM platform: services, workflows, automation rules, escalation policies, and reporting. Design and implement alerting and monitoring policies aligned to SLAs/SLOs. Own integrations with external ITSM systems (ServiceNow, Jira, Freshservice) via APIs/webhooks. Customer Success & Ongoing SupportAct as the primary technical owner for assigned enterprise accounts — accountable for adoption, satisfaction, and technical success. Guide customers in adopting ITSM workflows, monitoring, and AIOps capabilities. Run QBRs and proactively deliver improvement plans, not just recommendations. Troubleshoot and resolve workflow, alerting, and integration issues with urgency and precision. Pre-Sales EngagementJoin customer-facing sales calls as the technical authority on ITSM, monitoring, and workflow automation. Collaborate with sales engineers to design solutions and ensure requirements are fully addressed. Deliver platform demos that clearly showcase execution-ready solutions. ExperienceWhat You Bring:3 years minimum, 5+ years preferred in a TAM, Post-Sales, Pre-Sales, or Technical Support role.Relevant experience working at a SaaS company is required.Proven track record of owning enterprise customer outcomes end-to-end, not just advising. Strong hands-on knowledge of ITSM platforms (ServiceNow, Jira Service Management, Freshservice). Background in monitoring, alerting, AIOps, and workflow automation. Technical SkillsITIL process knowledge (incident, change, problem). Hands-on experience with alerting/monitoring concepts and event correlation. APIs, JSON, webhooks, and light scripting (Python/PowerShell preferred). Familiarity with enterprise integrations and multi-tenant SaaS delivery. Soft SkillsExecution mindset — you take ownership and deliver results. Strong communicator with executive presence and customer-facing confidence. Skilled at leading customer workshops, demos, and training sessions. Comfortable managing multiple enterprise accounts with accountability for success. Why you'll love life at Command|LinkJoin us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?Room to grow at a high-growth companyAn environment that celebrates ideas and innovationYour work will have a tangible impactFlexible time off Fun events at cool locationsEmployee referral bonuses to encourage the addition of great new people to the team

Mobile Developer building cross-platform applications with Angular and Ionic