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As an Operations Associate, you will be an integral part of the Strategic Wellness Advisory Team and responsible for the operational success of our mental health benefits platform to our key strategic and large client accounts.Operational Rollouts:Track and monitor operational data and metrics, providing analysis and insights to support projects and initiativesAssist in the implementation and ongoing monitoring of internal and external processes, including service level agreements (SLAs), to meet operational requirementsCollaborate with internal teams (commercial, clinical, product) to ensure alignment with commercial demand and contribute to project implementationClient EngagementSupport the coordination and execution of operational requests for client delivery (e.g., onsite events, webinars)Communicate with users via email, chat, and calls to provide timely support on Intellect's servicesShare accurate information on available resources and options to help users make informed decisions—this may include assisting them in selecting appropriate care, clarifying service differences, and booking appointmentsDeployment:Assist in provider sourcing and engagement in collaboration with the Care Operations team to deliver client outcomesHandle administrative tasks such as responding to emails, managing booking requestsSupport logistical administration related to provider sourcing and paymentWork collaboratively with team members in the APAC timezone while maintaining effective communication and workflow with clients primarily located in US/Canada and LATAM time zonesRequirementsExperience within the tech startup space and ideally (but not required) within the Healthcare / Patient experience-related / Employee Assistance Program (EAP) industryStrong operational background, able to get hands on in developing and ensuring adherence to processes from ground-upEffective in communication and in working on projects cross-functionallyThrive in meeting tight deadlines and managing priorities under pressureOpen to candidates in Mexico and BrazilBenefitsWhy You'll Love Working With Us: Global company - work in a diverse environment with people from nearly 20 countries Generous leave policy - time off to rest and recharge Christmas week off - company-wide break during Christmas, separate from annual leave Birthday leave - enjoy a day off on your birthday Quarterly mental health days - one day off every quarter to focus on your wellbeing Flexible work arrangements - work in a way that suits your lifestyle and goals Work-life balance - a culture that values personal time and long-term wellness Medical coverage - comprehensive insurance for peace of mind Performance bonus - high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support - premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities - regular non-work events/activities to connect and have fun together
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Paired is a global staffing and recruiting agency that connects remote work with top-tier talent. We are passionate about matching talented individuals with exceptional companies seeking their expertise. Our mission is to create meaningful job opportunities for professionals worldwide.We're looking for a results-driven Paid Media Manager to take full ownership of paid advertising strategy and execution across multiple platforms. This person will manage, optimize, and scale campaigns that drive growth, improve ROAS, and strengthen customer acquisition.Key Responsibilities:Manage and optimize paid media campaigns across Facebook, Instagram, and TikTok. Review and provide performance recommendations for Amazon Ads. Continuously improve ROAS, CAC, and conversion rates across all channels. Coordinate with the creative team to request and test UGC, video, and static ad variations. Manage budgets, reporting, and attribution across all paid platforms. Stay current with algorithm updates, trends, and best practices in digital advertising. Audit landing pages and funnel performance, suggesting data-driven optimizations. Potentially assist with TikTok Shop management and expansion into Google Ads, YouTube, or affiliate marketing. Work closely with leadership to present campaign results and strategic recommendationsRequirementsProven experience managing high-performance ad accounts (preferably in an agency setting). Strong understanding of Facebook Ads Manager, TikTok Ads, and Google Ads. Experience with Amazon Ads is a plus. Excellent analytical and reporting skills, with a data-driven mindset. Ability to work independently, take ownership, and deliver measurable results. Strong communication and collaboration skills.Benefits Work from Anywhere Competitive Salary (USD) Flexible Hours
Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.We are looking for a Business Assurance Senior Specialist to join ourMerchant Controls team. This role is critical to ensuring the company’s revenueassurance through controls over fees, FX spread, and merchant balances. You willbe responsible for validating, analyzing, and monitoring financial flows withmerchants, ensuring accuracy, compliance, and risk mitigation.What will you be doing?Perform and enhance revenue assurance controls over merchant fees, FX spreads, and balancesExecute audit and control procedures to ensure compliance with internal policies and external regulationsIdentify discrepancies, investigate root causes, and recommend corrective actionsPrepare reports and provide insights to management on risk and control performanceCollaborate with Finance, Operations, Product, and IT to resolve issues and strengthen processesSupport continuous improvement initiatives to automate controls and reduce manual interventionsWhat skills do you need?3+ years of experience in internal/external audit, financial controls, or reconciliations in multinational companiesBackground in auditing or control (Public Accountant or similar degree)Strong Excel skills and ability to handle large datasetsFluent English (spoken and written). Nice to have PortugueseExperience in public companies and exposure to SOX controlsKnowledge of fintech or the payments industryHigh attention to detail and strong organizational skillsAnalytical mindset with excellent problem-solving abilities. Enthusiastic, self-motivated, and ownership-drivenProactive, independent, and adaptable in a fast-paced environment. Strong teamwork and communication skillsWhat do we offer?Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: Remote work: work from anywhere or one of our offices around the globe!* Flexibility: we have flexible schedules and we are driven by performance Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded Learning & development: get access to a Premium Coursera subscription Language classes: we provide free English, Spanish, or Portuguese classes Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!For people based in Montevideo (Uruguay), 55% of the monthly attendance at the office is required. This requirement does not apply to IT and Fraud rolesWhat happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
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About ToptalToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.Job Summary:You will be working directly with Toptal’s clients to understand their needs, custom-match them with Developers from our talent network, and provide support during the matching process.This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.Responsibilities:The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. * Work with clients to understand their needs, custom-match them with Engineering experts from different specialties within our talent network (Software Development, DevOps, Data Science, Artificial Intelligence, among others), and provide support during the matching process, throughout the engagement, and beyond. * Manage client expectations effectively. * Write professional, engaging, and accurate job descriptions to attract the best talent for the job. * Find the right talent to meet client goals. * Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs. * Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including: * Confirm that talent meets both skills and experience criteria along with the commitment and timezone constraints. * Track, understand, and incorporate client and talent feedback to increase the likelihood of success. * Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.Qualifications and Job Requirements: * Bachelor’s degree is required. * 3+ years of demonstrated experience successfully working on software development projects (Developer, Project Manager, Architect, DevOps Engineer); OR 3+ years of experience successfully recruiting for Developers in tech companies or start-ups (Top Tier). * 3+ years of demonstrated experience successfully leading and synthesizing remote client sales or consultative interviews, managing international clients, or running your own company is preferred. * Experience in scoping and preparing project proposals, with the ability to understand an ambiguous business need and translate it into requirements and responsibilities. * Effectively determines capabilities and deliverables required to solve technical problems. * Excellent written and verbal communication, relationship development, and emotional intelligence skills to manage client relationships, excelling at active listening, negotiation and closing. * Seamlessly communicates across all channels including phone, Zoom, email, and Slack. * Builds trust and instant rapport with clients and talent alike. * Strong attention to detail, excellent time management skills, commitment to continuous improvement, and adaptability. * Adheres to tight deadlines and thrives under pressure. * Strong strategic thinking skills. * Entrepreneurial mindset, a self-starter who can execute with limited guidance. * Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. * You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
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Com parcerias que contratam e apoiam os brasileiros que trabalham pro exterior