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About DarkroomDarkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients.Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).About The RoleWe are hiring an Email Marketing Specialist - a sharp, creative thinker with a passion for storytelling, conversion, and customer retention. This is not a plug-and-play execution role; it requires a high level of ownership, creative problem-solving, and a strong grasp of lifecycle marketing strategy. You’ll partner closely with Retention Managers and designers to develop and deploy high-performing email and SMS campaigns for some of the fastest-growing DTC brands in the world. From ideation and copywriting to QA and reporting, you'll be hands-on throughout the lifecycle, translating insights into messages that drive revenue, deepen loyalty, and elevate the customer experience.Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance, while mastering the tools and tactics of modern CRM strategy.This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, and Spain.A Day in the Life * Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients. * On a daily basis, you will execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns. * You’ll work directly with clients to manage the revision and approval process of their emails and SMS messages * On a monthly basis, you’ll develop creative campaign concepts for your client's retention marketing calendars. * You’ll work directly with our in-house design team to develop the design approach, ensuring the design vision for campaigns and flows comes to live, and managing the revision and approval process for client emails. * You’ll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers. * Driven and enjoy coming to the team and clients with new retention marketing ideas. * Execute automation/flow logic set-up, pop-up builds, and app integrations. Who You Are:We're looking for an Email Marketing Specialist to join our team! In this role, you will write email and SMS marketing copy, build and deploy email and SMS flows and campaigns, and develop content for our e-commerce, DTC clients. * You’re passionate about developing creative email and SMS marketing copy that drives loyalty and lifetime value for e-commerce clients. * You have experience working in Klaviyo or a similar ESP. * You’re passionate about marketing, and especially interested in learning and growing in the DTC and e-commerce marketing industry. * You’re a creative and experienced writer and looking to grow your career in marketing copywriting. * You're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team and your clients. * You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing. You should apply if this sounds like you: * 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc. * Past experience working at an agency or working with multiple clients in a fast-paced environment. * Experience working with Klaviyo or similar email service providers. * Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences. * Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level. Working at DarkroomDarkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. * Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! * Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance. * Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration. Equal Opportunity StatementDarkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Job DescriptionAbout the Team/RoleWork as part of a team dedicated to delivering customizable reporting and processing solutions for external stakeholders.Also, this role involves maintaining and supporting legacy code while contributing to the design and implementation of data platform modernization initiatives.How you’ll make an impactTeam Collaboration * Support applications both during and outside business hours. * Resolve issues and Service Requests quickly and efficiently. * Support production deployments, which occur on evenings and weekends. Contribute to post-deployment application validation. Quickly troubleshoot, evaluate, and resolve any issues that arise. * Participate in and lead team conversations, meetings and feature discussions. Software Design and Architecture * Design application architecture. Others use your designs as examples to use from. * Develop solutions that can be performant, scalable, consistent, and supportable that can be accomplished within the available scope, time and budget. * Perform design and code reviews within the team and across other teams to ensure implementations adhere to goals, industry standards and best practices. * Deliver software that meets requirements by applying knowledge of the product area to provide the best long-term solutions. * Ensure code is testable at all levels (unit, integration, and end-to-end). * Increase unit test coverage. * Review requirements to provide meaningful, timely and critical feedback to improve them. * Ensure requirements are feasible, implementation is efficient, and the design is aligned with the technical direction of WEX. * Estimate and prioritize project requests. * Assist with internal partner initiatives and projects. * Work with Architects, Software Engineers, Quality Assurance Engineers and Business Analysts to collaborate on design and delivery decisions. Project Implementation * Identify and document performance improvements and technical debt. * Reduce the risk of security threats to WEX Health through a strong understanding of security best practices and close collaboration with Security Architects. * Identify new threats and vulnerabilities and work with Architects to evolve mitigation strategies. * Efficiently and effectively implement solutions in all environments, resulting in an increased level of throughput. Others use your code as an example to learn from. Product Proficiency * Demonstrate expert level understanding of your team’s product domain and understands multiple product domains outside of your current team. * Act as an internal and external subject matter expert on WEX systems. * Able to describe application behavior and technology outside of the Development department in both a technical and business communication style. Leadership * Help others complete tasks to accomplish goals. * Step into other roles to ensure project deadlines are met. * Mentor and onboard new Software Engineers ensuring they have the proper tools and knowledge to become productive quickly. * Participate in the interview process and provide valuable hiring recommendations. * Provide technical and domain guidance to internal and external team members. * Lead multiple features or components through the full software deployment lifecycle, including integration, customer feedback, release, and support phases. * Recommend ways to distribute work across your team to increase development efficiency. * Perform effectively in a cross-functional team environment to ensure successful execution and delivery of project commitments * Demonstrate expertise in a domain as evidenced by others seeking your peer reviews, advice, and problem solving. * Coordinate work efforts and communicate priorities across teams to ensure successful execution and delivery of commitments. * These teams may include Business Analysts, Quality Assurance Engineers, Architects, Product Owners, Support, Management, Configuration Management, Database Administrators, etc. * Facilitate team meetings as needed, including scrum master ceremonies, if applicable to the team. Experience You’ll Bring * Design and implement robust, scalable data ingestion and transformation pipelines using both batch and streaming architectures. * Develop and maintain data flows across Data Lake, Data Warehouse, and Analytics platforms. * Collaborate with data analysts, data scientists, and business stakeholders to understand data needs and deliver end-to-end solutions. * Work with structured and semi-structured data from diverse sources, ensuring data quality, consistency, and reliability. * Optimize and modernize legacy data integration processes and contribute to data platform migration and modernization initiatives. * Modernize legacy ETL workflows to cloud-native pipelines * Cloud & Big Data Ecosystems: Microsoft Azure (Azure Data Factory, Azure Data Lake Gen2, Azure Synapse Analytics, Azure Databricks, Azure Event Hub); AWS (Glue, S3, Redshift) * Apache Kafka for real-time data streaming * Databricks for advanced data engineering and analytics * Snowflake for cloud-native data warehousing * ThoughtSpot for self-service analytics * DEHUB for enterprise data hub architecture * ETL / ELT & Legacy Stack: SQL Server Integration Services (SSIS); SQL Server Reporting Services (SSRS); T-SQL for stored procedures, functions, and performance tuning * Strong knowledge of ETL/ELT patterns and data modeling best practices * Other Skills: Proficiency in Python, PySpark; Familiarity with CI/CD practices and version control (e.g., Github; Knowledge of data governance, lineage, and metadata management tools is a bonus
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