Job Positions (Brazil Only)

The Lead Telephony Engineer will manage and maintain omnichannel contact center deployments, focusing on the availability, reliability, and security of CCaaS/UCaaS solutions. Key duties include provisioning, configuring, monitoring platforms like Avaya, ensuring security compliance, and establishing backup/recovery procedures.

The role involves working at the intersection of customer success and engineering to help clients integrate monetization tools, resolve complex technical issues, and maximize value through technical onboarding and support.

The Data Engineer will be responsible for analyzing large volumes of complex raw data to generate meaningful insights for enterprise clients while ensuring code reliability and performance. Key tasks include designing and engineering scalable ETL pipelines, data workflows, and analytical products, as well as developing interactive dashboards and building data infrastructure supporting BI and ML pipelines.

The specialist will lead end-to-end Workday payroll integrations for large and complex customers, serving as the primary technical and functional point of contact for integration setup, data migration, and go-live. Key tasks include analyzing customer Workday environments, managing data transformation between Workday and Remote's Global Payroll platform, and ensuring accurate configuration aligned with local regulations.

The role involves designing and implementing statistical modeling and machine learning models for tasks like time-series forecasting and risk modeling, while analyzing complex data to uncover insights for enterprise clients. Responsibilities also include building and maintaining data products, defining reporting workflows, and translating analytical results into intuitive insights for stakeholders.

Analyze large and complex raw datasets to generate meaningful insights for enterprise clients, ensuring analytical rigor and trusted outputs, while interfacing with data pipelines to develop reports for data-driven decision-making. Responsibilities also include communicating findings visually, building interactive dashboards using tools like Tableau or Power BI, and managing project timelines for analytics initiatives.

The Copywriter will develop clear, compelling copy for digital, print, video, and integrated campaigns, crafting narratives that resonate with technical audiences across SaaS, CMMS, and hardware-software ecosystems. Responsibilities also include translating complex product capabilities into accessible content for various materials like product pages, release notes, and training documentation.

The specialist will detect fraudulent accounts early using internal tools and data analysis to assess risks and maintain accurate investigation records. This role also involves verifying customer payment methods, processing KYC profiles, and conducting Enhanced Due Diligence reviews.

The role involves leading the design, architecture, and optimization of enterprise-scale Snowflake data warehouse environments, managing advanced features, and driving performance tuning and cost management. Responsibilities also include developing scalable data pipelines using Python, orchestrating workflows, designing APIs, implementing cloud infrastructure via IaC, and enforcing data security policies.

The role involves designing, implementing, and maintaining scalable data pipelines utilizing tools like Snowflake, Coalesce.io, Airbyte, and SQL Server/SSIS, while also building and maintaining dimensional data models for high-quality data.

The engineer will design, develop, and maintain scalable server-side applications using PHP and Laravel, taking ownership of backend services and APIs. This includes troubleshooting production issues, optimizing database performance, and contributing to architectural decisions within a fast-paced, remote environment.

The Data Architect will architect, build, and own scalable ELT pipelines, data orchestration, and the enterprise data warehouse while leading requirements analysis and solution design for the end-to-end data ecosystem. This role involves owning production data pipeline operation, reliability, and monitoring, and driving data projects from ideation through execution as the primary owner.

The consultant will be responsible for configuring and managing core Marketo components like Programs, Smart Campaigns, and Lead Lifecycle models, while also building necessary assets such as emails, landing pages, and forms. Key duties also involve implementing tracking solutions, managing database hygiene, and integrating the platform with CRM systems like Salesforce.

The role involves owning, configuring, and maintaining the Freshservice platform, including modules like Incident, Problem, Change, Asset, and Service Catalog, while implementing automation and integrations. Responsibilities also include refining ITSM processes based on ITIL, engaging stakeholders, developing performance reports, and exploring new platform features.

The specialist will drive audience growth and engagement by producing and optimizing high-impact short-form video content across platforms like TikTok, Reels, and Shorts. This involves developing compelling hooks and captions tailored to algorithms while tracking performance data for continuous iteration.

This role involves contributing to and influencing architectural decisions for backend and cloud systems while providing senior technical oversight in production environments. Key duties include remaining hands-on with coding, system design, and acting as a line manager for engineers, focusing on their career and technical growth.

The Implementation Engineer will partner with sales and solutions architects to drive customer wins by managing project delivery, deployment, and adoption of computer vision solutions. This involves hands-on technical work combining expertise in computer vision, machine learning, and Python to solve customer pain points and ensure return on investment.

The Billing Analyst is responsible for preparing, processing, and reconciling customer billings according to company policy, ensuring accuracy and analyzing discrepancies in invoices. This role also involves assisting with month-end close activities, including journal entries, A/R analysis, and ensuring billing aligns with sales contract terms.

The Sales Manager will lead enterprise growth by shaping Go-to-Market strategy and focusing on closing high-value SaaS opportunities exceeding $100K ARR. This involves driving outbound and inbound deal flow and managing complex, multi-touch sales cycles from initial contact to contract signing.

The Product Engineer will design and implement backend systems primarily using JavaScript/TypeScript and Node.js, leveraging AI tools to accelerate development responsibly while maintaining quality standards. This role requires translating high-level business objectives into technical solutions, taking ownership of architectural decisions, and evolving engineering workflows in an AI-accelerated environment.