Job Positions (Brazil Only)

The engineer will translate product requirements into high-quality frontend solutions, focusing on developing new features and maintaining existing applications within an Agile framework. Responsibilities include participating in the full development lifecycle from requirements gathering through testing, and engaging in customer interactions like technical discussions and demonstrations.

The primary responsibility is owning the full inbound sales cycle, responding quickly to warm leads via phone, email, SMS, WhatsApp, and live chat, and consistently following up to close bookings. This involves quoting pricing, handling objections, and ensuring smooth collaboration with the Operations team for delivery.

The role involves creating and executing a territory plan for the CALA region, focusing on driving net new logos, building a robust pipeline, and developing key partner relationships. Responsibilities also include closing new business, accelerating growth in existing accounts through cross-selling and upselling, and providing accurate revenue forecasts.

The Senior Analyst will support data-centric processes and analysis for the Customer organization (Professional Services and Customer Success), focusing on functional business partnering to drive strategic and operational decisions. Key duties include driving accountability through rigorous monthly reporting, coordinating financial planning cycles, ensuring month-end integrity, and acting as a financial co-pilot for leadership.

The Client Success Specialist will serve as a consistent point of contact for clients, advocating for their needs and conducting structured check-in calls to assess satisfaction and generate referrals. This role also involves maintaining accurate CRM documentation, tracking key performance indicators, and proactively suggesting improvements to client engagement processes.

The role involves analyzing and integrating large datasets into enterprise applications, building and maintaining data models, and developing visualization dashboards to support key performance management across operating cadences. Responsibilities also include influencing stakeholders to adopt process enhancements and presenting insights to executive audiences.

The specialist will conduct market and segment technical analysis to identify trends and assess technical requirements to strengthen the dry-type transformer product portfolio. Key duties include managing technical specifications, leading performance improvement initiatives, supporting new product development, preparing technical communications, and delivering global training sessions.

The main responsibilities involve executing the monthly accounting closing process, ensuring accuracy and meeting corporate deadlines, and preparing and delivering accessory tax obligations (ECD and ECF) in compliance with fiscal legislation. The role also requires preparing, analyzing, and validating financial statements (Balance Sheet, Income Statement, Statement of Changes in Equity, and Cash Flow) according to CPC and IFRS standards.

The Clinical Scientist will be responsible for designing and implementing clinical trial protocols while ensuring adherence to scientific and regulatory standards. Key duties include conducting data analysis, collaborating with cross-functional teams, engaging stakeholders, and assisting in the preparation of regulatory submissions and scientific publications.

The Senior Product Designer will lead design execution across the full product lifecycle, translating complex requirements into clear, effective user-centered digital experiences. Responsibilities include creating various design artifacts, conducting research, leveraging AI tools intentionally, and contributing to product strategy.

The Solutions Architect acts as a technical authority consultant, ensuring client value propositions are technically feasible, secure, and scalable by defining robust architectures. The main goal is to abstract complexity by designing the ideal technical architecture for clients' conversational strategies.

The engineer will maintain and evolve the company's most accessed back office, which utilizes a micro-frontend architecture to link all entity information areas. Key tasks include creating abstractions for common problems, identifying and resolving technical debt, and providing deep code and design review insights.

The role involves performing testing and validation of REST APIs using Postman to ensure correct implementation of business requirements. Responsibilities also include designing and executing test scenarios and validating asynchronous behaviors like Webhooks and event-driven flows.

Develop software using the KnowBe4 Software Development Lifecycle and Agile Methodologies, recommending solutions to engineering problems and providing technical direction to team members. Responsibilities include building micro-frontend applications, developing APIs on AWS Lambda, creating event-driven services, and managing infrastructure via Infrastructure-as-Code.

This Staff Software Engineer will shape the identity and platform infrastructure, focusing on high-throughput, low-latency services for session management, SSO, and user provisioning across the entire product suite. Responsibilities include developing APIs in Rust, integrating identity providers, building provisioning services, creating cross-team SDKs, managing event infrastructure, and implementing Infrastructure-as-Code using Terraform.

This role involves being a technical and strategic leader focused on shaping the core experience for brokers, concentrating on foundational layers to ensure robust and scalable systems that drive engagement. The objective is to drive operational growth by expanding the broker base and maximizing its performance through evolving productivity tools and navigating complex incentive architecture.

The Specialist manages end-to-end employee exits across international jurisdictions, focusing on legal compliance and providing guidance on HR matters like termination and redundancy. Additionally, the role involves providing first-level Employee Relations support for workplace concerns and contributing to process improvements.

The specialist manages end-to-end employee exits across international jurisdictions, focusing on legal compliance and providing superior offboarding experiences for clients and their employees. Additionally, they provide first-level Employee Relations support, guiding clients through workplace concerns and coordinating necessary resources.

The role involves designing, developing, and maintaining robust backend APIs, including public TTS, payment, subscription, and authentication APIs, while overseeing the entire backend API landscape for enhancement and optimization. Responsibilities also include collaborating on B2B solutions for enterprise clients and aligning backend architecture with product strategy.

This role is responsible for all aspects of data collection to support AI model training operations, requiring the engineer to find new audio data sources and integrate them into the ingestion pipeline. The engineer will also operate and extend the cloud infrastructure for this pipeline, currently running on GCP and managed with Terraform.