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OSINT Investigator analyzing data and supporting compliance for software vendors

Relationship-driven operator supporting founder in managing key partnerships

Software Engineer developing remote solutions for companies with top talent from LatAm

Graphic Designer creating visual content for EX Squared LATAM

Senior Program Officer for geospatial data science at Verra

Copywriter crafting compelling content for digital projects at EX Squared LATAM

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.Role Summary At Sophos, we’re on a mission to empower organizations to secure their digital future. We’re looking for a dynamic and experienced Team Lead, Technical Support to join our Global Support Services team. In this role, you’ll lead a team of talented support engineers, ensuring exceptional customer experiences while driving operational excellence in a fast-paced, follow-the-sun support model.This is a unique opportunity for a trilingual leader (English, Spanish, and Portuguese) who thrives in a collaborative, customer-centric environment and is passionate about cybersecurity, automation, and team development.What You Will DoLead, coach, and mentor a team of Technical Support Engineers, fostering a culture of continuous learning and high performance.Manage team schedules and ensure optimal staffing levels to meet forecasted support demand.Monitor support queues and allocate resources effectively to maintain service levels.Provide hands-on assistance during critical incidents and high-priority escalations.Oversee case distribution and ensure timely resolution or escalation of support cases.Conduct regular case audits to identify coaching opportunities and drive process improvements.Collaborate with global teams to ensure seamless case handovers across regions.Analyze support trends and recurring issues to recommend and implement improvement initiatives.Partner with the Escalation, Training, and Knowledge Management teams to enhance support readiness and documentation.Contribute to the development and review of knowledge base articles.Act as a backup to the Support Manager when needed, including escalation handling and operational oversight.Prepare and present case reports and performance metrics to leadership.What You Will BringFluency in English, Spanish, and Portuguese—both written and verbal—for effective customer engagement and internal collaboration.3+ years of hands-on experience with endpoint security products (e.g., antivirus, device encryption, EDR).At least 1 year of experience leading or supervising a technical support team.Strong troubleshooting skills across operating systems, networking, servers, and virtual environments.Familiarity with IT Service Management (ITSM) systems (e.g., ServiceNow, Zendesk, Jira Service Management).Ability to analyze and visualize data, including generating reports and dashboards using tools like Power BI.Experience or willingness to work with automation tools such as Power Automate or similar platforms.Proven ability to drive customer satisfaction and team performance.A proactive mindset with a passion for technology and continuous improvement.Experience working in a global, fast-paced technical support environment.Prior experience with a technology product vendor is a plus.Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply. What's Great About Sophos?·Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.·Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit·Employee-led diversity and inclusion networks that build community and provide education and advocacy·Annual charity and fundraising initiatives and volunteer days for employees to support local communities·Global employee sustainability initiatives to reduce our environmental footprint·Global fitness and trivia competitions to keep our bodies and minds sharp·Global wellbeing days for employees to relax and recharge·Monthly wellbeing webinars and training to support employee health and wellbeingOur Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Why Join ExadelWe’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.What powers it all? Our people are ambitious, collaborative, and constantly evolving.What You’ll DoAct as the primary liaison between in-house platforms and other internal/external teams to define and establish system connectivity requirementsAnalyze and document system communication methods (e.g., messaging protocols, file transfers, APIs, MQ, SFTP, etc.)Partner with technology teams to coordinate network connectivity, security permissions, and certificate managementOversee the testing, validation, and production rollout of new connections to ensure stability, accuracy, and performanceTroubleshoot and resolve connectivity issues in collaboration with infrastructure, middleware, and application teamsMaintain accurate and current documentation for integration setups, message formats, and interface specificationsSupport ongoing production maintenance and continuous improvement related to connectivity and integration pointsWhat You Bring5+ years of experience in technical analysis, integration, or connectivity roles within Capital Markets or Financial Services, particularly working with market-data providers, ECNs, and trading platformsStrong understanding of system-to-system communication (e.g., messaging queues, file transfers, APIs, FIX, MQ, SFTP)Proven ability to coordinate across infrastructure, networking, and application teams to deliver robust connectivity solutionsFamiliarity with network protocols, firewall/security concepts, and user permission managementHands-on experience in testing, validating, and implementing data and message interfacesExcellent communication and coordination skills, with the ability to bridge business, operations, and technology teams effectivelyNice to HaveExposure to trading platforms and front-to-back trade flow processes in a Capital Markets environmentExperience with middleware technologies such as IBM MQ, Solace, or Kafka, and API integration frameworksLegal & Hiring InformationExadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and moreReasonable accommodations are available to enable individuals with disabilities to perform essential functionsPlease note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needsYour Benefits at ExadelExadel benefits vary by location and contract type. Your recruiter will fill you in on the details.International projectsIn-office, hybrid, or remote flexibilityMedical healthcareRecognition programOngoing learning & reimbursement Well-being programTeam events & local benefits Sports compensation Referral bonuses Top-tier equipment provisionExadel CultureWe lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Why Join ExadelWe’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.What powers it all? Our people are ambitious, collaborative, and constantly evolving.What You’ll DoPerform data mapping and transformation analysis across multiple upstream and downstream systems, including trading platforms, data repositories, and reporting systemsAnalyze and interpret field-level data for a wide range of asset classes (Equities, Fixed Income, FX, Commodities, Derivatives)Configure and maintain data mappings using in-house configuration tools, ensuring consistency, quality, and accuracy across environmentsCollaborate closely with business users, developers, and QA teams to support application enhancements and troubleshoot production issuesWhat You BringProven experience as a Technical Business Analyst or Data Analyst within a Capital Markets or Investment Banking environmentDeep understanding of the trade life cycle and related operational processes across multiple asset classesWorking knowledge of major trading platforms, market-data systems, and data repositoriesExperience configuring mapping logic using application-based configuration tools (no coding required)Strong analytical skills, attention to detail, and ability to work in fast-paced, production-critical environmentsLegal & Hiring InformationExadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and moreReasonable accommodations are available to enable individuals with disabilities to perform essential functionsPlease note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needsYour Benefits at ExadelExadel benefits vary by location and contract type. Your recruiter will fill you in on the details.International projectsIn-office, hybrid, or remote flexibilityMedical healthcareRecognition programOngoing learning & reimbursement Well-being programTeam events & local benefits Sports compensation Referral bonuses Top-tier equipment provisionExadel CultureWe lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Company DescriptionMcFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions.  During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV).  We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives.  Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 37 years and believes that people are the most important part of our company.  We’re proud of our Great Place to Work certification.   Learn more about us at our website: www.mcfadyen.comJob DescriptionMUST HAVE E-commerce or Marketplace experience.Can you master and implement evolving technologies around digital commerce & marketplaces?  Could you discuss enterprise transformation with a Fortune 500 CIO, CMO, or CDO?   Do you have the mindset to mentor team members on new technologies and help architect scalable solutions?  Can you collaborate with our delivery managers on the technical aspects of major implementations for clients across the globe? Are you intrigued by eCommerce, Marketplaces, Martech, and cloud technologies? Have you demonstrated thought leadership to the level of speaking at conferences? The ideal candidate will possess a minimum of 15 years of experience in solution architecture, technology implementation, consultative selling, and hands-on full lifecycle IT systems development, implementation, and project management. They will provide hands-on leadership to the technical team in a $10 million and growing services company. They will have the ability to effectively manage customer expectations and communicate effectively with delivery teams.  They will lead an exceptional team of smart and driven engineers as their coach and guru.  They should have excellent verbal and written communication skills and collaboratively work with geographically dispersed teams.  100% remote work Responsibilities Top 5 responsibilities  Ensure that the solutions McFadyen delivers are properly architected, developed, tested, and delivered.  Drive and/or support business development including sales calls, preparing technical responses with estimated project scope, costs, duration and resource requirements in written proposals.  Ensure client satisfaction.  Actively search for opportunities to expand our business within existing accounts.  Support the Delivery managers and Project Managers in forecasting staff, budget, and other resource needs on projects.  Additional Responsibilities  Strategize with sales prospects and existing clients on innovative technology solutions to mission-critical business needs.  Articulate the solutions and quantify cost and timeline estimates, in collaboration with other McFadyen team members.  Challenge a diverse group of energetic team members to get the best out of them.  Participate in interviewing Senior technical staff.  Responsible for some staff performance reviews.  Update our DevOps and related infrastructure & processes to improve systems, tools, automation, and methodologies.  Drive diversification of our team’s skills across different technologies, platforms, and business models.  Lead the continuous implementation of new industry standards and development methodologies including Agile & Kanban to increase responsiveness and growth.  Maintain a focus on our clients’ success.  Stay on top of technology trends and developments (out of self-driven passion).  Drive diversification of our team’s skills across different technologies, platforms, and business models.  Recommend best practices based on experience, research, frameworks, design patterns, and visionary thinking.  Liaise with our global team via regular videoconferences and occasional early morning or late evening calls.  Be responsible for driving team certifications, specializations and maintaining software partner status.  Occasionally travel to client/prospect/partner sites and related conferences.  Travel across the McFadyen offices and be a mentor to the technical team.  QualificationsTop 5 Qualifications  Development experience in one or more of the following technologies – Java, Python, RoR, PHP, C#.  Experience with microservices based architectures and other frameworks like Spring Boot, BFF, MuleSoft, Apache Service Mix etc.  Experience with Cloud Computing – AWS/ Azure/ Google Cloud Platform.  Experience with SQL and NOSQL databases – Oracle, Dynamo, Maria, MySQL or Mongo.  Experience with JavaScript frameworks – Angular, React, Node.  Other Qualifications Experience with PWA – Vue or Magento React or others.  Experience with DevOps and Infrastructure as code– CI/CD, Monitoring and Alerting – Terraform, Kubernetes, Rancher, Jenkins and others.  Experience with eCommerce, marketplaces, cloud solutions, Continuous Integration, DevOps, middleware, mobile, and content management required.  Experience with enterprise eCommerce platforms like Oracle Commerce ATG & Endeca, Oracle Commerce Cloud solutions, Magento, SAP Hybris, SAP Commerce Cloud, Shopify Plus, and with marketplace solutions like Mirakl a major plus.  Experience with integrating commerce solutions to retail software like ERP, OMS, CRM, WMS, Payment Gateways, Credit Management, Loyalty Platforms, Tax Management Solutions, PIM/ MDM Solutions.  Experience with marketing technology solutions like marketing automation, Data Management Platforms (DMP), conversion rate optimization (CRO) a plus.  Experience with related/competing technologies a plus: Salesforce.com, Salesforce commerce cloud (Demandware), Commerce Tools, Elastic Path, etc.  Experience architecting Microservices based architecture solutions.  Exposure to headless architectures like Single Page Applications (SPA) and Progressive Web Applications (PWA).  Innovative technologies like AI/ML, last mile, OMS in retail/eCommerce a plus.  Strong background in web systems integration industry.  Proven leadership track record of high-visibility projects.  Ability to quickly apply new and evolving cloud technologies.  Experience with multiple methodologies including Agile/Scrum, Waterfall, Rapid Prototyping, XP, etc.  Management Skills (resource planning, setting expectations, scheduling, mentoring, prioritizing.  Oral communication (sales presentations, client meetings).  Written communication (proposals, architecture diagrams, overseeing system design, project artifacts).  Ability to multi-task simultaneously in a timely, courteous and professional manner.  Flexibility and respect for company culture and co-workers.  Integrity has driven to make and deliver achievable commitments.  Additional InformationWhat we can offer you  A career with thought leaders who literally wrote the book on Marketplace Best Practices.   A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses.    A career with first movers who are deploying new business models and strategies worldwide.   A career in a flat management structure without a rigid hierarchy and bureaucracy.   A career in a culture that rewards creativity and innovation, risk-taking and teamwork.   Additional Information  Our Core Values: Caring, Adaptable, Proactive Ownership, Empowering Clients Keywords: eCommerce, Magento, Shopify, Hybris, Oracle, Mirakl, Architecture, Technology area, IT, business team, Team effort, Scrum, Agile, Java, Python, RoR, PHP, C#, Angular, React, Node, PWA, MySQL, Mongo, Maria, PWA, Vue, Kubernetes, Terraform eCommerce & Marketplace Platforms:Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, SprykerTechnology & Tools:CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence)McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.  McFadyen Solutions Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.

Ambush is a People Company. But what does that mean exactly? It means we care about our people as much as we care about building great products. We take a human-centered approach to identifying, retaining and integrating highly talented, long-term remote people into America’s best product and development team.We began our consulting journey in 2015 and have been growing ever since! We do that by delivering the best quality work possible for our clients. We are not afraid to take risks, and we always seek the best possible path to solve a problem, instead of just a quick makeshift solution. Thanks to our highly skilled team of engineers, we always perform tasks using our best abilities!We are passionate about what we do every day, and we can always count on our team to have our backs. Teamwork is one of our core values! We don’t go anywhere by ourselves. We are driven to achieve great things. And we are extremely helpful to everyone. We expect you to be a team player.When you join us, you will:Develop full-stack security applications: Build, deploy, and maintain robust internal applications using modern frameworks (such as TypeScript and NestJS) within a shared monorepo environment. Drive the evolution of security tooling: Lead the end-to-end design, implementation, and continuous improvement of software solutions that strengthen the company’s security foundations and defensive capabilities.Advance our security maturity: Create automation and systems that enhance monitoring, detection, and incident response—reducing manual work while increasing accuracy and operational efficiency.Serve as a security advisor to engineering teams: Provide technical guidance on secure architecture, conduct code and design reviews, and contribute to threat modeling to ensure secure development practices.Safeguard platform reliability and trust: Ensure that all developed services are scalable, observable, and hardened against potential risks, supporting the integrity of core infrastructure systems.Must Haves: Full-stack development expertise: Solid experience designing, building, and deploying end-to-end applications, with strong proficiency in backend technologies (TypeScript/Node.js, NestJS, Java) and modern frontend frameworks (React, Next.js, or equivalent).Security-focused engineering mindset: In-depth understanding of application security principles, secure development practices, and familiarity with common vulnerability patterns such as those outlined in OWASP Top 10.Modern architecture experience: Hands-on work within microservices-based systems and experience maintaining scalable, high-quality code in monorepo environments.AI-augmented development: Comfortable integrating AI tools (e.g., GPT, Gemini, Cursor) into daily workflows for coding assistance, debugging, optimization, and security validation.Cloud and infrastructure proficiency: Practical knowledge of AWS services (e.g., DynamoDB, SNS, Secrets Manager, EKS), containerized environments using Docker, and caching systems such as Redis.Commitment to observability and quality: Strong belief in rigorous engineering practices, including automated testing with Jest, structured logging, and distributed tracing through tools like OpenTelemetry.Interest in blockchain and digital assets: Genuine curiosity or prior experience in the cryptocurrency ecosystem, with an awareness of its specific security and operational challenges.