Job Positions (Brazil Only)

The Named Account Manager will drive and orchestrate complex sales cycles, partnering with internal teams to serve customers and leveraging consultative selling to identify business challenges and create solutions. This role is responsible for leading complex sales engagements, guiding customers through transformations using a comprehensive portfolio of solutions, and driving company revenue and growth.

The specialist will act as a trusted point of contact for high-value travelers, managing complex and sensitive situations with autonomy, precision, and discretion. They will collaborate closely with internal teams to investigate issues, anticipate needs, and deliver thoughtful, high-quality solutions.

The Support Engineer will provide exceptional remote support for mission-critical SAP applications, focusing on researching, troubleshooting, and supporting multiple SAP modules for global clients using 4.x, ECC, and S/4Hana environments. This role requires diagnosing serious issues and developing, testing, packaging, and delivering fixes using both functional and technical expertise.

The Project Manager will oversee and coordinate multiple related projects to achieve specific goals by managing resources, tracking progress, leading cross-functional teams, and managing stakeholders for successful delivery. Responsibilities include developing project scope, deliverables, work plans, budgets, and timing in collaboration with business leaders and sponsors.

The role involves working as a consultant for a US-based client, focusing on designing and implementing a production-grade RAG architecture integrated with enterprise data environments. The engineer will collaborate closely with both the client and internal teams to develop scalable, reliable, and business-oriented AI solutions.

The Tier 1 SOC Analyst monitors, triages, and escalates security alerts across cloud, endpoint, identity, and SaaS environments, working with senior analysts on investigations. Responsibilities include performing initial triage, differentiating true positives from false positives using playbooks, and maintaining accurate case documentation.

The role involves developing and maintaining data models and structures to enable efficient querying and analysis, alongside designing, developing, and maintaining data pipelines to process large data volumes from various sources. Additionally, the engineer will implement automated data quality checks to ensure consistency across the data lifecycle.

The Support Engineer provides remote-based support for mission-critical SAP applications, involving researching, troubleshooting, and supporting multiple client architectures and implementations using SAP Technology like ECC, Portal, and HANA. This role requires diagnosing serious issues in SAP Technology environments and developing, testing, packaging, and delivering fixes for these issues in complex, integrated environments.

The manager will lead, coach, and develop a high-performing LATAM Solutions Consulting team, aligning priorities with regional Sales strategy to accelerate pipeline progression and drive revenue outcomes. This includes driving structured resource planning, strengthening opportunity qualification, and representing the team in regional and global forums.

The Enterprise Account Executive will own the full sales cycle from prospecting to closing enterprise-level deals while developing and maintaining a robust pipeline of accounts. This role requires understanding client challenges to position the SaaS solution effectively and leading complex negotiations to drive revenue growth.

The Deployment Strategist will partner with customers to deeply understand their workflows, goals, and pain points, often embedding directly with their teams to define solutions. This role involves collaborating with engineers to prototype and deliver solutions using the company's AI platform while designing scalable user workflows and leading training sessions.

The Manager Data Scientist will shape the ML and experimentation strategy for the engagement system, developing models like contextual bandits and reinforcement learning, alongside AI agents for personalized nudges. This role also involves leading, mentoring, and raising the bar on scientific rigor across the data science team.

The engineer will work closely with customers on onboarding, integration, and optimization of AI solutions while also building new features, MVPs, and scalable solutions using full-stack technologies.

The role involves providing customer service via email, phone, or social media to resolve incidents, managing incoming inquiries, and ensuring accurate information is provided using the right tools. Responsibilities also include handling complaints, following communication procedures, and performing parallel work for the Operations Department.

The manager will support prospective Tier-3 clients through the entire pre-sales journey, engaging them via chat and calls to understand their transaction monitoring and anti-fraud needs, guiding them toward contract signing. This involves collecting and validating requirements, delivering product demonstrations, and explaining integration approaches to ensure alignment with Sumsub's solutions.

Develop and maintain functional, regression, and API test automation scripts while creating and maintaining scalable automation frameworks focused on reuse and coverage. Execute automated tests integrated into CI/CD pipelines and ensure test traceability within management tools.

The role involves reviewing and evaluating posts across various social media platforms to assess the quality and credibility of the shared information. Evaluators must provide constructive feedback aimed at enhancing the trustworthiness of online content.

This role involves architecting resilient, cost-efficient infrastructure solutions using AWS and championing DevOps principles to maintain a production multi-tenant SaaS platform processing millions of social media records daily. Key duties include advancing CI/CD pipelines, championing observability, optimizing performance and cost, and driving AI-Native innovation.

The engineer will build and maintain the internal platform and tooling to support business scalability and engineering velocity, focusing on the distributed processing backend for 3D scans and developing tools for internal operations teams. This role involves adopting modern DevOps practices to enhance development velocity across various engineering teams.

The role involves designing and implementing advanced Genesys Cloud WFM configurations, focusing on forecasting, scheduling logic, and real-time adherence with an emphasis on scalability and automation. Responsibilities also include developing custom integrations using Genesys Cloud APIs and building automation solutions for WFM processes.