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Principal Product Marketing Manager
By Jobgether in Dec 10, 2025
Field
Principal Product Marketing Manager
Work from
Brazil
Brazil
Level
mid

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Marketing Manager, Application Security in Americas.In this role, you will lead the go-to-market strategy for advanced application security solutions, shaping messaging, positioning, and enablement for enterprise customers. You will work cross-functionally with Product, Engineering, Sales, and Customer Success to translate complex security capabilities into compelling value propositions. This role offers the opportunity to influence revenue growth, drive customer adoption, and elevate the company’s thought leadership in the security and DevSecOps space. You will manage strategic projects, mentor other marketers, and help security professionals understand and trust the solutions provided. This is ideal for a product marketing leader who thrives in fast-paced, innovative, and collaborative environments.AccountabilitiesLead positioning, messaging, and go-to-market strategy for application security and related solutions.Partner with Product, Engineering, Sales, and Customer Success to understand customer needs and translate them into clear, actionable revenue plays.Develop persona-specific messaging for security, compliance, and engineering leaders across the buyer journey.Execute go-to-market plans for new and existing security capabilities, ensuring launches are timely and impactful.Produce high-quality sales enablement materials such as pitches, playbooks, objection-handling guides, and business value content.Serve as a subject matter expert on security solutions, synthesizing market trends, competitive intelligence, and customer insights.Mentor and coach other Product Marketing Managers, improving cross-functional collaboration and marketing effectiveness.Expand external thought leadership through speaking engagements, content programs, and other visibility initiatives.Requirements7+ years of product marketing experience in B2B SaaS, with at least 3 years focused on security or DevSecOps products.Practical experience with application security capabilities such as SAST, SCA, DAST, or secret detection.Deep understanding of security, compliance, and engineering personas, including buying and adoption behaviors.Proven track record of developing go-to-market strategies and translating complex technical products into clear value propositions.Experience working with enterprise customers and creating scalable marketing and sales enablement materials.Strong analytical, strategic, and communication skills, with the ability to explain technical concepts to diverse audiences.Comfortable operating in fast-paced, remote-first environments and collaborating across multiple regions.Openness to learning and staying current on emerging trends in security, DevSecOps, and application security tools.BenefitsCompetitive salary and equity compensation.Flexible paid time off and remote-first work environment.Professional growth opportunities, mentorship, and access to industry-leading tools and programs.Health and wellness support, including insurance and well-being resources.Inclusive and collaborative team culture with global colleagues.Support for home office setup and professional development budgets.Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Backend Engineer
By Axonius in Dec 10, 2025
Field
Backend Engineer
Work from
Brazil
Brazil
Level
mid

This Backend Engineer role is within the Asset Group, which is crucial for maintaining the company's competitive advantage by managing over 1,200 data integrations. The team is focused on developing and maintaining highly scalable infrastructure that ensures seamless data normalization and processing. The individual will adopt an end-to-end responsibility mindset to build robust, high-performance systems that drive technical success and contribute directly to customer-driven product wins.ResponsibilitiesOwn the full feature development lifecycle, from initial definition through production deployment and customer usage.Research, develop, and deploy scalable solutions rapidly to address complex technical challenges and secure key deals.Design and implement robust, high-performance systems for managing high volumes of data in a large-scale production environment.Act as a technical subject matter expert, providing innovative solutions to unique problems using advanced technology.Minimum Qualifications4+ years of professional experience as a Backend Engineer with demonstrated infrastructure knowledge.Experience in coding, including participating in some formal design and code review processes.Proven experience with at least one communication protocol: REST, SOAP, GraphQL, LDAP, or SNMP.Direct experience with at least one database technology: SQL or MongoDB.Preferred QualificationsProfessional coding experience using Python.Experience with Linux operating system environments.Demonstrated experience with multi-process architectures, including relevant operating system system calls (e.g., Fork, exec).Technical expertise with containerization (Docker), NoSQL databases (MongoDB), and cloud environments.Experience contributing to strategic architectural decisions and elevating the technical skill set of the engineering team.Prior experience in the cybersecurity industry.About AxoniusAxonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Enterprise Account Executive
By Canonical in Dec 10, 2025
Field
Enterprise Account Executive
Work from
Brazil
Brazil
Level
entry

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams.Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.In building our sales team, we look for five things:Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problemsHigh intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidencePassion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizesTeamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitionsEnergy - the drive to motivate oneself and others to achieve the best result for the team and our customersUbuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools.The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.Location: We are expanding our sales organisation globally and have open roles in every region.What your day will look likeRepresent the company, its solutions and software, in your territoryBuild and execute a territory plan to prioritize outreach and prospectingDevelop new pipeline through outreach, prospecting, local marketing, and industry eventsClose contracts to meet and exceed quarterly and annual bookings targetsBe mindful and proactive in achieving tactical and strategic objectivesManage customer relationships and interactions through all stages of the sales cycleWork with field engineers to propose solutions that solve our customers' business problemsWork with customer success to identify growth opportunitiesMaintain accurate pipeline data and forecasts within SalesforceEstablish productive professional relationships with key influencers and decision makersWhat we are looking for in youBachelor's level degree, preferably in engineering or computer scienceExperience of open source technology and solutionsDetail oriented with effective follow-upExperience in enterprise software or technology sales planning and executionTrack record of achievement in sales targets and new account winsSelf-discipline and motivation to be successful in a distributed teamProfessional written and spoken English, as well as any language that may be appropriate for your target marketAbility to travel for customer engagements, industry events and company eventsAdditional Skills Of InterestSpecific vertical experience, in particular finance, telco, health, energy, public sector, techExperience speaking at conferences or industry eventsWhat we offer youWe consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Enterprise Account Executive
By Canonical in Dec 10, 2025
Field
Enterprise Account Executive
Work from
Brazil
Brazil
Level
entry

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams.Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.In building our sales team, we look for five things:Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problemsHigh intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidencePassion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizesTeamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitionsEnergy - the drive to motivate oneself and others to achieve the best result for the team and our customersUbuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools.The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.Location: We are expanding our sales organisation globally and have open roles in every region.What your day will look likeRepresent the company, its solutions and software, in your territoryBuild and execute a territory plan to prioritize outreach and prospectingDevelop new pipeline through outreach, prospecting, local marketing, and industry eventsClose contracts to meet and exceed quarterly and annual bookings targetsBe mindful and proactive in achieving tactical and strategic objectivesManage customer relationships and interactions through all stages of the sales cycleWork with field engineers to propose solutions that solve our customers' business problemsWork with customer success to identify growth opportunitiesMaintain accurate pipeline data and forecasts within SalesforceEstablish productive professional relationships with key influencers and decision makersWhat we are looking for in youBachelor's level degree, preferably in engineering or computer scienceExperience of open source technology and solutionsDetail oriented with effective follow-upExperience in enterprise software or technology sales planning and executionTrack record of achievement in sales targets and new account winsSelf-discipline and motivation to be successful in a distributed teamProfessional written and spoken English, as well as any language that may be appropriate for your target marketAbility to travel for customer engagements, industry events and company eventsAdditional Skills Of InterestSpecific vertical experience, in particular finance, telco, health, energy, public sector, techExperience speaking at conferences or industry eventsWhat we offer youWe consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Enterprise Account Executive
By Canonical in Dec 10, 2025
Field
Enterprise Account Executive
Work from
Brazil
Brazil
Level
mid

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams.Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.In building our sales team, we look for five things:Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problemsHigh intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidencePassion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizesTeamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitionsEnergy - the drive to motivate oneself and others to achieve the best result for the team and our customersUbuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools.The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.Location: We are expanding our sales organisation globally and have open roles in every region.What your day will look likeRepresent the company, its solutions and software, in your territoryBuild and execute a territory plan to prioritize outreach and prospectingDevelop new pipeline through outreach, prospecting, local marketing, and industry eventsClose contracts to meet and exceed quarterly and annual bookings targetsBe mindful and proactive in achieving tactical and strategic objectivesManage customer relationships and interactions through all stages of the sales cycleWork with field engineers to propose solutions that solve our customers' business problemsWork with customer success to identify growth opportunitiesMaintain accurate pipeline data and forecasts within SalesforceEstablish productive professional relationships with key influencers and decision makersWhat we are looking for in youBachelor's level degree, preferably in engineering or computer scienceExperience of open source technology and solutionsDetail oriented with effective follow-upExperience in enterprise software or technology sales planning and executionTrack record of achievement in sales targets and new account winsSelf-discipline and motivation to be successful in a distributed teamProfessional written and spoken English, as well as any language that may be appropriate for your target marketAbility to travel for customer engagements, industry events and company eventsAdditional Skills Of InterestSpecific vertical experience, in particular finance, telco, health, energy, public sector, techExperience speaking at conferences or industry eventsWhat we offer youWe consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Customer Care Agent (Restaurant Support)
By Sauce in Dec 10, 2025
Field
Customer Care Agent (Restaurant Support)
Work from
Brazil
Brazil
Level
senior

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.We are seeking experienced Customer Care Agents with a strong background in restaurant-facing support, preferably in the restaurant, food delivery, or logistics sectors. This role supports restaurants directly through inbound and outbound inquiries, resolving time-sensitive operational issues, ensuring accurate case documentation, and maintaining high service levels across multiple channels.This is a fast-paced, high-responsibility position where clear communication, ownership, and cross-functional alignment are essential. You'll play a key role in delivering an exceptional support experience to our restaurant partners.What You'll Do:Restaurant-Facing Support: Provide direct support to our restaurant partners via phone, WhatsApp, chat, and email—ensuring clarity, empathy, and efficiency in every interactionIssue Investigation & Resolution: Own the resolution of delivery and operational issues by gathering evidence (e.g. call recordings, chat transcripts, courier tracking), analyzing accountability, and escalating when necessaryTicket & Queue Ownership: Actively manage and respond to restaurant support tickets in HubSpot within defined SLAs, updating statuses and ownership fields accuratelyProcess Adherence: Follow documented SOPs for issues such as late deliveries, missing items, payout disputes, and platform updates. Flag edge cases and gaps in documentationPartner Collaboration: Work closely with internal teams (Customer Success, Back Office, ePayments, Menu, Dispatch) to drive timely and accurate resolutionsPolicy Reinforcement: Use templates and macros to maintain consistency in messaging, especially around refunds, receipt expectations, pricing disputes, and delivery policiesWorkflow Tools: Confidently navigate multiple cloud-based tools and systems, including delivery company portals, internal dashboards, WhatsApp Web, and Slack for internal communicationsWhat You Bring:Restaurant/B2B Support Experience: Minimum 2–4 years supporting restaurant/B2B partners in a logistics, delivery, or restaurant tech environmentStrong Communication: You can write and speak clearly, professionally, and efficiently in English. You know how to adapt tone and language for restaurants vs. internal stakeholdersRemote-Ready: You have a quiet, private home workspace, a strong internet connection, and your own tech setupAttention to Detail: You understand the importance of documenting tickets with clarity and accuracy, and you don’t let tasks fall through the cracksProblem Solver: You work independently to troubleshoot complex situations while following defined playbooks and policiesTool Savvy: Familiarity with HubSpot, Slack, Google Workspace, and delivery platforms like Uber Direct, Relay, or DoorDash Drive is a strong plusRequired Technology & Equipment:Personal computer or laptop with up-to-date softwareHigh-speed internet connectionKeyboard, mouse, working webcam, and headset with a microphonePrimary 24” monitor (with an additional 24” monitor preferred)Shift & Schedule:Shift Options: Will include weekends7 AM - 5pm EST , 12 PM - 9pm EST, or 3pm - 12am EST - subject to change, (9-hour shifts w/ 1 hour meal break)Additional shift flexibility available based on business needsWhat We Offer:Strong & Competitive Compensation PackageFlexible Work Environment10 Paid Personal/Vacation Days5 Paid Sick DaysMonthly Wellness Stipend Quarterly Team Dinners & Events!The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Engineering Manager, MAAS
By Canonical in Dec 10, 2025
Field
Engineering Manager, MAAS
Work from
Brazil
Brazil
Level
mid

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing.We are hiring an Engineering Manager as we expand the MAAS team. Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.Location: This is a work-from-anywhere position available in EMEA or the Americas.The role entailsLeading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)Talent development through coaching, mentoring, feedback and career planningSetting and managing expectations with other engineering teams, senior management, and external stakeholdersBeing an advocate of, and advancing, modern software development practicesParticipating in the engineering process through code and architectural reviewEngaging with broader teams at Canonical, the open source community and partnersTravelling to internal and external global events for 4 to 6 weeks per year What we are looking for in youBachelor's degree (or equivalent) and a background in Computer ScienceExceptional academic track record from both high school and universityProven experience delivering software using Python, Golang, or similar languagesExperience with Linux system administration (Debian or Ubuntu preferred) Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8STechnical aptitude for understanding complex distributed systemsProfessional written and spoken English with excellent presentation skillsExperience with agile software development methodologiesAbility to mentor, develop, and support team membersResult-oriented, with a personal drive to meet commitmentsAbility to travel internationally twice a year for company events up to two weeks longNice-to-have skillsTypescript using modern web frameworks such as React, Angular, Svelte or VueData Center infrastructure management and designWhat we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!Personal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Enterprise Account Executive
By Canonical in Dec 10, 2025
Field
Enterprise Account Executive
Work from
Brazil
Brazil
Level
entry

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams.Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.In building our sales team, we look for five things:Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problemsHigh intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidencePassion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizesTeamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitionsEnergy - the drive to motivate oneself and others to achieve the best result for the team and our customersUbuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools.The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.Location: We are expanding our sales organisation globally and have open roles in every region.What your day will look likeRepresent the company, its solutions and software, in your territoryBuild and execute a territory plan to prioritize outreach and prospectingDevelop new pipeline through outreach, prospecting, local marketing, and industry eventsClose contracts to meet and exceed quarterly and annual bookings targetsBe mindful and proactive in achieving tactical and strategic objectivesManage customer relationships and interactions through all stages of the sales cycleWork with field engineers to propose solutions that solve our customers' business problemsWork with customer success to identify growth opportunitiesMaintain accurate pipeline data and forecasts within SalesforceEstablish productive professional relationships with key influencers and decision makersWhat we are looking for in youBachelor's level degree, preferably in engineering or computer scienceExperience of open source technology and solutionsDetail oriented with effective follow-upExperience in enterprise software or technology sales planning and executionTrack record of achievement in sales targets and new account winsSelf-discipline and motivation to be successful in a distributed teamProfessional written and spoken English, as well as any language that may be appropriate for your target marketAbility to travel for customer engagements, industry events and company eventsAdditional Skills Of InterestSpecific vertical experience, in particular finance, telco, health, energy, public sector, techExperience speaking at conferences or industry eventsWhat we offer youWe consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Insight Analytics Team Leader
By dLocal in Dec 10, 2025
Field
Insight Analytics Team Leader
Work from
Brazil
Brazil
Level
senior

Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What’s the opportunity? We are seeking a highly motivated and analytically driven Insight Analytics Team Leader to join our growing organization. This role is pivotal in transforming business questions into actionable insights, driving data-informed decision-making, and fostering a culture of analytics excellence. The ideal candidate will combine strong technical expertise with business acumen, leadership skills, and a passion for mentoring others in analytics best practices. You’ll be the connective tissue between data and decisions - shaping strategy, accelerating execution, and building an insight culture that compounds value over time.What will I be doing?Lead and develop the team. Hire, provide feedback, coach, and grow a team of insight analysts; set standards for analytical rigor, speed, and stakeholder impactTranslate Business Questions into Analytical Requirements Partner with business leaders and stakeholders (e.g. Product, Commercial, Operations, and Finance) to identify high-value business problems and translate them into clear, testable analytical hypothesesDeliver deep-dive analysis. Run diagnostic and predictive analyses (e.g., cohorting, segmentation, regression, LTV/retention modeling, forecasting) to explain what’s happening, why, and what to do next, leveraging both internal BI data products and external market contextProactively Identify Opportunities for Action. Mine data to uncover hidden patterns, risks, and revenue-generating opportunities, going beyond reactive analysis to drive proactive business valueCommunicate Insights and Influence Decisions. Synthesize complex findings into compelling, executive-ready narratives. Present insights, recommend actionable steps, and collaborate with business teams to ensure implementation and measurable impactFoster a Community of Insight Producers. Collaborate with other analytics professionals across the business, sharing best practices and building a strong analytics communityChampion Analytics Literacy and Training. Mentor and train business users to self-serve data, interpret dashboards, and build their own analytical capabilitiesWhat skills do I need?Proven leadership in analytics. 6–10+ years in analytics or data science with 3-5+ years leading high‑impact teams in product, commercial, or operations analyticsStrong technical toolkit. Expert SQL (on cloud e.g. AWS/GCP); proficiency in Python or R using notebooks for analysis; fluency with BI/visualization tools (e.g. Looker, Quicksight, Plotly, Power BI) and experience with orchestration tools e.g. AirflowExperimentation and statistics. Practical experience with test design, power and sample‑size calculations, regression/causal inference basics, and interpretation limitsBusiness acumen and storytelling. Ability to connect analysis to P&L impact; craft concise, executive‑level narratives; and influence decisions across functionsBias to action. Comfortable operating in ambiguity, prioritizing ruthlessly, and shipping insights quickly with clear trade‑offs and follow‑upsNice to have. Domain experience in payments/fintech, marketplace, or B2B SaaS; familiarity with product analytics, growth, risk, or pricingHow Success Is MeasuredAdoption and impact. Percentage of recommendations implemented and attributable business outcomes (revenue lift, cost/risk reduction, customer metrics)Time‑to‑insight. Cycle time from question to decision; experiment velocity and win rateData and self‑serve health. Stakeholder satisfaction (NPS), reduction in ad‑hoc requests due to effective enablement, and quality of curated datasets/metricsTeam excellence. Hiring velocity, retention, skill growth, and on‑time delivery against the analytics roadmapWhat do we offer?Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: Remote work: work from anywhere or one of our offices around the globe!* Flexibility: we have flexible schedules and we are driven by performance Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded Learning & development: get access to a Premium Coursera subscription Language classes: we provide free English, Spanish, or Portuguese classes Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Junior Marketing Automation Specialist
By Sigma Software Group in Dec 10, 2025
Field
Junior Marketing Automation Specialist
Work from
Brazil
Brazil
Level
mid

Sigma Software is a place where Nordic traditions meet the Ukrainian spirit to create superior software. We are a global player with over 2000 specialists in Ukraine and 36 offices in 17 countries.  For more than 20 years, we have been creating the best tech solutions. During this time, we have successfully implemented 2100 projects for world-famous brands.  We are looking for a proficient and passionate Marketing Technologist with expertise in CRM platforms, marketing automation, and email development to join our dynamic team. As a Marketing Technologist, you will be responsible for designing, developing, and implementing automated, data-driven marketing campaigns and reusable CRM components.  You will join a team that is working on a customer-related platform for a client who has a leading marketplace specializing in pet products.  Job DescriptionDevelop, maintain, and optimize CRM drag-and-drop module libraries and evergreen components Maintain documentation related to marketing assets and components Write, extend, and debug code within the scope of team tools and services Ensure components align with the latest brand guidelines and best practices Collaborate with the CRM Engineering Team to standardize tags, metadata, and personalization strategies Train and support CRM marketers on platform capabilities and best practices Manage multiple projects simultaneously and prioritize tasks effectively Troubleshoot and resolve issues with marketing solution Participate in the team’s on-call rotation Execute special projects as assigned Qualifications2+ years of experience with enterprise-level marketing automation platforms (Braze, Salesforce Marketing Cloud, Adobe, etc.) 2+ years of hands-on experience producing automated, data-driven campaigns, including HTML/CSS email coding from planning to deployment Expert-level HTML/CSS knowledge, especially modular codebase design Experience with templating and personalization languages (Liquid, AMPScript, JavaScript) Understanding of responsive/adaptive email design and media queries Experience working with APIs and SQL Ability to create and maintain CRM marketing component libraries (drag-and-drop modules, evergreen components) Proficiency with Adobe Creative Suite, GitHub, VSCode, or Dreamweaver Knowledge of CAN-SPAM and other legal regulations Ability to multitask and meet deadlines in a fast-paced environment Upper-Intermediate or higher level of English WOULD BE A PLUSExperience building highly personalized campaigns using advanced segmentation Understanding of DevOps processes, CI/CD, and infrastructure as code Experience in incident investigations and preparing COE/AAI reports Understanding of relational data architecture conceptsAdditional InformationPERSONAL PROFILEStrong attention to detail Excellent organizational skills Problem-solving mindset

(fluent English) Account Manager (Brazil)
By SupportYourApp in Dec 10, 2025
Field
(fluent English) Account Manager (Brazil)
Work from
Brazil
Brazil
Level
entry

Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions?Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.Let's see what it takes 💛What you will do:Take part in the new clients' integrations and simultaneously manage them;Maintain constant communication with support specialists and clients;Make sure that support processes are built according to all the standards (KPIs/SLAs/QA);Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis;Proactively mediate and resolve any clients' and consultants' concerns.;Monitor service quality via internal or external QA platforms;Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld;Assist with engaging ideal candidates and their onboarding;Help talented people from your project grow and develop professionally;Find a place to grow professionally and take a leadership role in the projectsWhat you need to succeed in this role:Fluency in English (C1-C2 levels);1+ years in a similar role with proven team management experience;Familiarity with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards;Solid understanding of Key Performance Indicators and SLAs in customer support;Collaborative spirit and working on cross-functional projects for further service delivery enhancements;Skills in time management and experience working with time management platforms (Wrike, Monday, Asana, Jira etc.);Excellent interpersonal and communication skills; Ability to multitask and manage multiple clients simultaneously;Track record of taking responsibility;Passion for people and technology. Benefits:Providing services during business hours;Opportunity to cooperate fully remotely;Inclusive international environment;Compensation in USD;Rewards for referring friends;Balance between project workload and personal time, but also - internal health policy;Responsive leadership interested in your growth and long-lasting cooperation;Greenhouse conditions for self-development;A culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting the official website and social pages on Facebook, Instagram, and LinkedIn.So if you are a proactive Account Manager who excels at building strong client relationships and driving results, grab the chance to collaborate with us and send your CV in English.Know someone perfect for the role? Refer them and get rewarded!Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Risk Analyst - Operational Risk Management
By Deel in Dec 10, 2025
Field
Risk Analyst - Operational Risk Management
Work from
Brazil
Brazil
Level
mid

Who We Are Is What We Do.Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.Why should you be part of our success story?As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.About The RoleThe Risk Analyst will play a hands-on role in supporting the execution of the Operational Risk Management Framework (ORMF). This role is responsible for performing analysis, coordinating processes, and maintaining high-quality operational risk data across the organisation.The analyst role focuses on execution, monitoring, and reporting to ensure operational risk programs are delivered accurately and on time.Responsibilities:Assist in the day-to-day application of the Operational Risk Management Framework.Contribute to ensuring policies, procedures, and guidance are accessible and practical.Coordinate scheduling, data collection, and documentation for RCSAs.Support facilitators during workshops by preparing materials and documenting outputs.Collect and validate data for KRIs, maintain KRI dashboards and escalate breaches.Track open issues and follow up with owners for updates. Ensure remediation actions are documented and evidence of closure is collected.Produce draft risk dashboards, trend analysis, and reporting packs for review by management.Ensure reporting is consistent, accurate, and delivered on time.Assist with documenting operational risk considerations for change initiatives.Research and summarise external developments and emerging risks for internal awareness.Promote consistent application of operational risk practices through reminders, training support, and document updates.Skills And CompetenciesA minimum of 5 years in operational risk, audit, or related functions within financial services, payments, or FinTech.Hands-on experience with ORM programs, including a minimum of four of the following programs:RCSAsKRIsIssues & Action PlansOperational Risk EventsThird Party Risk ManagementScenario AnalysisEnterprise Business Continuity and Crisis ManagementChange Risk Management and/or Change GovernanceStrong attention to detail with experience managing structured risk data.Good analytical skills, with ability to identify patterns and trends.Clear written and verbal communication for reports and stakeholder interactions.Degree in Risk Management, Business, Finance, or related field.Professional certifications (e.g., ORM, CRISC, FRM) desirable but not required.Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.Some things you’ll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began using Covey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Product Designer (EMEA/LATAM)
By Deel in Dec 10, 2025
Field
Product Designer (EMEA/LATAM)
Work from
Brazil
Brazil
Level
entry

Who We Are Is What We Do.Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.Why should you be part of our success story?As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.ResponsibilitiesAnalyze customers and business problems to identify the pain pointsRapidly create impactful and elegant solutions for problems.Present your design work and articulate your design decisionsUpdate the acceptance criteria and define the logic to your workTake full cycle ownership of your work from ideation, design, review and feedback in the final test build and after release.Collaborate with Product Managers, Product Designers and DevelopersUtilize multiple platforms, such as the employee portal, the employer portal, and the admin dashboard for customer support to solve problems.Build and update components in the Design system (designing and documenting components in Figma with the design system team)Qualifications4-5 years of experience in end-to-end product design for web and mobile apps.Strong knowledge and experience in both UX and UI design.Experience with design systems.Able to learn quickly and thrive in a fast-paced environment.Comfortable working with minimal oversight in a development team.Experience contributing to all stages of the development process, from ideation to design QA.Able to balance deep focus and efficient execution.Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.Some things you’ll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began using Covey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Senior Email Marketing Manager
By Darkroom in Dec 10, 2025
Field
Senior Email Marketing Manager
Work from
Brazil
Brazil
Level
mid

About DarkroomDarkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.At our core, Darkroom is a human services company powered by Matter, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation.About The RoleWe are hiring a Senior Manager, Retention—a seasoned CRM strategist and operator who brings equal parts creativity, technical depth, and leadership maturity to the table. This is not a maintenance role; it requires strategic ownership, hands-on execution, and a bias for measurable impact. You’ll lead a team of lifecycle marketing experts to build sophisticated email, SMS, and loyalty programs that drive retention, increase LTV, and power sustained growth for a portfolio of fast-scaling e-commerce brands. This role demands sharp customer insight to turn data into strategy, comfort with complexity, and the ability to influence clients and internal stakeholders alike. You’ll report to our Director of Retention and collaborate closely with Performance, Creative, and Strategy teams to deliver cohesive, cross-channel campaigns rooted in data and customer psychology.Darkroom is a career accelerator for retention marketers who want to do the best work of their careers—operating at the intersection of personalization, loyalty, and performance-driven innovation.This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Portugal, Mexico, Brazil, and Spain.You Should Apply if this sounds like you:You’re passionate about e-commerce and digital marketing. You’re immersed in the world of direct-to-consumer growth marketing. We're looking for an expert Senior Manager, Retention to join our team! In this role, you will join a growing team within the Retention Marketing Department to strategically develop customized CRM and retention marketing strategies that help our clients grow and scale through email and SMS, subscription, and loyalty programs.7+ years of work experience in digital marketing. You immerse yourself in scaling personalized D2C/e-commerce email and SMS programs that build deep customer relationships for clients. You can creatively message the value propositions of any brand’s product catalog to create email and SMS campaigns that customers find to be engaging, informative, and persuasive. You’re passionate about developing creative customer journeys and loyalty programs that drive loyalty and lifetime value. You have experience working in Klaviyo (or a similar ESP’s) including list segmentation, lifecycle drip automations, and triggered events. Additionally, you have knowledge of Shopify and their tech stack options such as Privy, JustUno, Yotpo, Octane AI etc. You have developed SMS and loyalty programming strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo. You're used to working in a fast paced environment and can project manage multiple tasks at once for yourself, your team and your clients. You love making data driven decisions and excel at turning analytics into actionable SMS and email strategies that drive client revenue. You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing. You have experience developing and executing customer loyalty programs that enhance LTV. You've had at least one direct report before and exceptional leadership skills working with cross-functional teams. Excellent verbal and written communication and presentation skills, plus ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level. A Day in the Life:Serve as the senior point of contact for select clients, working to develop best-in-class retention strategies. On a weekly basis, you will meet with clients to discuss current and future initiatives. Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email and SMS programs. Provide support and guidance to help Retention Specialists analyze data, develop winning retention strategies and create reports for clients happiness. Project manage and delegate client tasks to your team, consisting of both specialists and designers. Review all client briefs and designs for approval before they are sent to the client. Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth. Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences. Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue. Execute on automation/flow logic set-up, pop-up builds, and app integrations. Working at DarkroomDarkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.Location, location, (or no) location: Remote-first culture with a strong community base. While many roles remain fully remote, employees hired to work from our New York or Lisbon HQs (opening early 2026) are expected to adopt a hybrid working model, including weekly in-office appearances. Hub locations also include the Bay Area, Philly, São Paulo, and Barcelona. Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance. Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration. Equal Opportunity StatementDarkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Technical Support Engineer
By Siena AI in Dec 10, 2025
Field
Technical Support Engineer
Work from
Brazil
Brazil
Level
entry

Meet SienaSiena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.The teamWe're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.About The RoleWe're seeking an exceptional Technical Support Engineer to join our Customer Experience team at Siena. This isn't your typical support role: you'll be solving complex engineering problems that directly impact our customers' success. You'll work at the intersection of customer experience and deep technical problem-solving, becoming the bridge between our customers and our engineering team.What Makes This Role SpecialReal Engineering Work: Debug production systems, write code, and deploy solutionsDirect Customer Impact: Your technical expertise directly drives customer success and retentionGrowth Opportunity: Join a rapidly scaling AI company with significant career advancement potentialTechnical Leadership: Own end-to-end technical investigations and become the go-to expert for complex issuesWhat You'll DoTechnical problem solvingDebug complex API failures, LLM hallucinations, and integration bugs using production toolsAnalyze system traces in Honeycomb and other observability platformsWrite and deploy JavaScript code snippets for customer website integrationsPerform root cause analysis on system-level issues and data inconsistenciesAI & LLM expertiseTroubleshoot and optimize prompt engineering configurationsDiagnose LLM response issues and implement solutionsWork with AI model behaviors and performance optimizationDebug autonomous agent workflows and decision-making processesIntegration & developmentFix customer integration issues through code modificationsDeploy and maintain JavaScript implementations for Live Chat and Shopping Agent featuresWork with REST APIs, webhooks, and third-party integrationsCreate technical documentation and implementation guidesCustomer EngineeringConduct technical deep-dives with customer engineering teamsLead complex technical implementations and migrationsProvide architectural guidance for customer integrationsEscalate and collaborate with Product Engineering only when necessaryProcess & documentationOwn technical investigations from initial report to final resolutionCreate detailed technical documentation and runbooksBuild debugging workflows and troubleshooting guidesContribute to internal tools and automationWho You AreTechnical Skills1+ year of software engineering experience with production systems in a SaaS environmentStrong programming background in JavaScript, Python, or similar languagesAPI debugging expertise - REST APIs, JSON, HTTP protocols, authenticationProduction systems experience - logs analysis, monitoring tools, system debuggingDatabase knowledge - SQL queries, data analysis, performance troubleshootingAI/LLM Expertise (preferred)Experience with LLMs, prompt engineering, or AI model integrationUnderstanding of machine learning concepts and model behaviorExperience with AI APIs (OpenAI, Anthropic, etc.)Customer-facing SkillsExcellent English communication (written and verbal)Experience explaining technical concepts to non-technical stakeholdersProblem-solving mindset with customer empathyAbility to work independently in a remote environmentWork NA time zones - 9:00 AM EST - 6:00 PM ESTWhy Siena?Meaningful impact. Your work directly shapes our product and company. Globally distributed team working at the bleeding edge of CX and AI. Great salary plus the opportunity for equity or stock grants. Learning budget. If you're growing, so are we. The thrill of building something new. Join us at a stage where your contributions matter most. AI-fluency. Make AI your second nature. Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. Our valuesThe people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward.Our approach to AIThe people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows.At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

As vagas podem demorar (pra cacete) para carregar. Tenha paciência. Ou vai na Gupy. 🤣🤣
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