Job Positions (Brazil Only)

The role involves developing innovative features across both backend and frontend layers, contributing to the full software development lifecycle from concept to deployment and maintenance. Responsibilities include feature development, requirement digestion, design trade-off discussions, implementation, testing, code reviews, and participation in technical discussions.

The specialist will coordinate internal technical activities with client management within the global Support structure, managing processes like ADMS updates and reviewing technical documentation during project transitions. Key duties include agilely responding to technical issues, coordinating software improvement implementation, managing production environment incidents, and providing consulting services to designated clients.

The Software Development Engineer will work with an experienced team developing solutions for the Ascendon platform, collaborating with delivery teams across Australia, Brazil, India, and the USA. Responsibilities include leveraging industry best practices such as Agile, Scrum, test automation, Continuous Integration, and Continuous Deployment.

The Senior Software Development Engineer will report to the Manager of Software Development and be responsible for designing, analyzing, coding, modifying, and supporting CSG’s Ascendon product applications. Responsibilities include building highly available, scalable, resilient, and maintainable systems while participating in quality procedures like code and design reviews.

The Lead Software Developer will be responsible for designing, analyzing, coding, modifying, and supporting applications for CSG’s Ascendon platform/framework product. This includes building highly available, scalable, resilient, and maintainable systems while continuously improving assigned areas through scripting and automation.

The Tech Lead will partner in client possibilities by designing scalable and secure solutions that simplify people's lives, acting as a technical reference and facilitator between product, engineering, and operations. Responsibilities include leading technical architecture, guiding development teams on quality practices, mentoring engineers, coordinating deliveries, and ensuring application performance and security in production.

Responsibilities include maintaining organized client records, accurately documenting communications in the CRM, scheduling appointments, and managing high-volume inbound and outbound client communications with professionalism and urgency. The specialist will also prioritize urgent matters, conduct timely follow-ups, support internal team coordination, and complete tasks within a structured, KPI-driven system.

This role involves serving as a dependable point of contact for callers and clients, managing intake processes, and handling daily communications to support a growing practice. Responsibilities include organizing digital documents, entering data across CRMs, scheduling meetings, and ensuring accurate record keeping.

The Billing Assistant will be responsible for accurately completing credit card billing processes during after-hours, ensuring all payments are recorded correctly, and maintaining accurate financial records in compliance with internal processes. This includes preparing and delivering handover updates during morning huddles regarding completed tasks and pending items.

The analyst will own the data dashboards, cleaning messy data from platforms like Amazon Seller Central and Shopify, and publishing weekly KPI reports for leadership. They will also be responsible for spotting anomalies, tracking performance against financial targets, and ensuring inventory integrity through statistical forecasting.

The engineer will design and implement complex AI agents and multi-agent workflows using frameworks like LangChain or LangGraph, while building and maintaining scalable Python backend services to support AI features. Key tasks include developing RAG pipelines, managing vector databases, and integrating Large Language Models with existing systems.

The Operations Specialist will review, assess, and process safety data from various sources, ensuring accurate case handling and timely distribution of reports to internal and external stakeholders. Key tasks include processing safety data according to regulations, performing database entry, MedDRA coding, and maintaining quality standards.

The developer will collaborate with project managers, business analysts, QA, and solution architects to deliver high-quality, performant AEM solutions on time and within budget. Key tasks include solving frontend problems using AEM best practices, writing elegant and performant code on the AEM platform, and developing solutions according to user stories.

The Senior Product Manager will be responsible for unfolding and executing strategies for the Blip Platform and its SaaS solutions, driving product discovery and delivery processes with excellence. This includes defining and tracking product metrics, collaborating closely with multidisciplinary teams, and ensuring consistent value delivery to users.

The Senior UX Writer will interact with the Design team to create clear and concise content for user navigation within products, ensuring writing consistency and storytelling across the user journey. Responsibilities also include analyzing user data to improve existing content, collaborating with cross-functional teams to execute business strategy through writing, and managing content review and approval processes with legal and marketing stakeholders.

The Product Line Management Analyst supports insurance product management by developing data-driven insights for product strategy, automated decisioning design, and portfolio performance management. Responsibilities include monitoring portfolio health, analyzing underwriting systems, conducting market research, and supporting regulatory filing processes.

The analyst will build and optimize data infrastructure using complex SQL in Snowflake, create self-service analytics via Looker dashboards and LookML modeling, and automate recurring reporting tasks using R scripts.

The Senior Integrations Engineer will design, build, document, and maintain modular integrations primarily using Workato (IPaaS) and develop SDKs for custom integrations. This role involves contributing across the full integration lifecycle, monitoring health, proactively solving complex bugs, and driving operational excellence through architectural solutions.

The role involves leading the development of major team-scoped projects and actively participating in product work by providing feedback and suggesting solutions. Engineers will also be responsible for designing and implementing APIs with a focus on performance, scalability, and maintainability.

The role involves leading the development of major team-scoped projects and actively participating in product work by providing feedback and suggesting solutions. Engineers will also be responsible for mentoring others, maintaining domain understanding, and designing high-performance, scalable APIs.