Job Positions

The Junior Business Analyst will collaborate with IT and Client Services to gather system enhancement requests, document business requirements, and analyze current processes to identify improvements. They will also support the creation of SOPs, generate reports using various tools, and participate in User Acceptance Testing.

The administrator will maintain the overall health, availability, and performance of the CyberArk platform, handling day-to-day administration, patching, upgrades, and system monitoring. This role also involves supporting integrations, troubleshooting complex issues, and implementing security best practices for privileged access management.

The role involves establishing the reporting, data, and insights foundation for a new AI-focused organization, including designing executive dashboards and a scalable data ecosystem. Responsibilities include owning end-to-end KPI reporting, producing recurring executive packages, and performing data analysis to support leadership decisions.

This role is responsible for defining, executing, analyzing, and managing the post-sale customer journey, focusing on driving engagement, value realization, reducing churn, and improving advocacy. Key tasks include managing the customer advocacy program, building initiatives for review sites, supporting customer onboarding, and managing customer communications and case studies.

The Staff Attorney will provide immigration legal and policy analysis, technical assistance, and operational support focused on emerging legal issues and policy changes impacting service delivery across the network. This includes interpreting new policies, analyzing case impacts, and developing rapid-response protocols and materials for field teams.

The Senior UX Designer will own the structure, flow, and usability of player-facing experiences across gameplay systems, menus, and commerce, translating requirements into clear wireframes, flows, and prototypes.

The Associate Creative Director leads creative concepting, visual styling, and design for assigned projects, heavily focusing on the keynote business, while managing project teams of designers and animators. This role involves driving creative excellence, representing the agency to clients, and ensuring the integrity of the core creative vision through hands-on contribution and delegation.

The Creative Director leads visual thinking, quality control, and team mentorship across keynote programs, driving creative excellence in design-centric workflows with a heavy focus on keynote business. This role involves leading visual creatives, ensuring deliverables are useful and on-brief, and representing Article Group to clients while owning creative decisions.

The Customer Support Specialist will serve as the primary point of contact for customer inquiries via chat and email, focusing on weekends and key holidays, ensuring timely and empathetic assistance through the Intercom help desk. Responsibilities include troubleshooting product and operational issues, identifying patterns, escalating bugs, and taking full ownership of issues from initial response through resolution.

The Outreach Specialist will serve as the initial contact for cancer survivors, engaging them in meaningful conversations to guide them toward scheduling their first appointment. Key duties include conducting outbound calls, preparing patients for visits, managing communication, and coordinating with the care team to ensure a smooth onboarding experience.

This role leads and manages cross-functional projects from initiation through completion, ensuring alignment with organizational objectives and successful delivery within scope, timeline, and budget. The Project Manager also acts as a trusted thought partner to leadership on operational priorities, execution strategy, and risk mitigation, translating business goals into actionable project roadmaps.

The Account Executive will develop and execute multi-year account plans for large enterprise health systems and IDNs, owning renewal, retention, and expansion targets across a high-value portfolio. This role involves building trusted advisory relationships with C-suite executives and driving cross-sell and upsell growth across SaaS and services portfolios.

This role is responsible for establishing and driving growth for a formal alliance with AWS, focusing on AI-enablement and transformation within large enterprises. Key duties include developing sales strategies, managing channel partnerships, and leading opportunity management processes within the AWS ecosystem.

This role involves building the 'Immunefi Engine' for Product Go-to-Market and IMU token marketing, setting strategy, building systems, and executing directly, often using AI-powered workflows. Key areas include championing marketing systems infrastructure, owning GTM for core products, and leading token marketing and ecosystem activation.

The Physician will deliver high-quality, patient-centered, virtual-first primary care through video visits, chat, and messaging, requiring at least 36 patient contact hours per week. Clinical accountabilities include comprehensive virtual assessments, managing chronic conditions, ordering tests, prescribing medications, and completing thorough documentation in the EMR.

This role focuses on modernizing support operations by enforcing disciplined intake and workflow management within Jira for EDI, integration, and technical support requests. Key duties include designing and implementing AI-driven improvements to automate triage, improve routing accuracy, and analyze operational patterns to prevent failures.

The role involves rapid incident management, deep root cause analysis, and maintaining strict Service Level Agreements to minimize customer downtime. Responsibilities also include proactive system monitoring, implementing preventive measures, and tracking platform stability in collaboration with QA.

This role involves conducting data modeling and analysis to generate insights for business strategy, translating complex findings into actionable recommendations, and contributing to strategic analytics initiatives aligned with business needs. Key duties also include collaborating on scalable data processes, maintaining documentation, and championing data-driven decision-making across teams.

The Account Executive will learn the platform to serve small and growing Lawn service businesses, leading online demos to inspire stakeholders regarding growth and efficiency. They must own their territory by managing the entire sales cycle from lead generation to closing using a hunter mentality.

The role involves designing, writing, and delivering software to enhance engineer productivity and platform scalability, while building secure, high-performing, and resilient infrastructure for various applications and workloads. Responsibilities also include partnering with engineering teams on service architecture and contributing to new developer-facing services and tooling.